Windows 10: Preview Video Not Visible in Editing Software Except Microsoft Clipchamp

Preview Video Not Visible in Editing Software Except Microsoft ClipchampI’m encountering an issue where the preview video does not appear in certain video editing software like CapCut and Adobe Premiere Pro. The preview window remains blank or unresponsive, but Microsoft Clipchamp works perfectly fine.Error Details:There is no specific error message; the preview simply does not display.System Information:Operating System: Windows 11 Home Single Language, Version 10.0.22631 Build 22631Processor: 13th Gen Intel Core i7-13700HX, 2.1 GHz, 16 Cores, 24 Logical ProcessorsRAM: 16 GB Available: 4.33

:)

 

"Edit With Clipchamp" and Open With Clipchamp no longer properly open the piece of media in Clipchamp

Hello TreyDavis3,

Welcome to the Microsoft Community, it's an honour to help you.

I understand that you are unable to open media files in Clipchamp, based on your description, it seems that you have also tried some options, very much agree with your troubleshooting solution, in order to better help you, I would like to know more about it with you:

• In order to help you better, I'd like to know more about it. What is the format of the media file you tried to open?
  
• Does Clipchamp give you any error messages or prompts when you try to open a file via File Explorer or when you open a media file?
  
• Do you have any other video editing software installed that may be affecting file associations?
  

Based on your description it seems that you are using the client version of Clipchamp, (if my understanding is wrong, you are welcome to correct me at any time) we suggest that you try to log in with the web version of Clipchamp first to see if you are able to open the files:Quick and easy video editor | Clipchamp

So that we can troubleshoot if it's an account issue.

Based on your description, it seems that you have already sought help from Clipchamp, if you haven't tried the Clipchamp support options below, you can also refer to this article to post your feedback to Clipchamp:

Clipchamp Support - Microsoft Support

We look forward to hearing back from you. Please feel free to let me know if you have any further updates, thanks.

Best regards



Isabella-MSFT | Microsoft Community Support Specialist

 

New and improved audio features in Microsoft Clipchamp

Source: Exploring Microsoft Clipchamp's latest audio improvements

 

"Edit With Clipchamp" and Open With Clipchamp no longer properly open the piece of media in Clipchamp

Same issue here. When I right-click on a video in my file explorer and click "edit with clipchamp." It will load the clipchamp app but will not auto load my video into the editor. So I have to now find the video once clipchamp opens up.