Windows 10: Previous error query not successfully solved??

I had reported this issue yesterday, but despite the Support Tech seemingly thinking the issue has been resolved, IT HAS NOT Case 7050884479

:)

 

Windows stuck on previous restoring loop

Hi Mandy,

When an update to a newer version of Windows 10 is not successfully installed the device will automatically rollback to the previous version. If the device is stuck in a loop of restoring the previous version of Windows, this could be caused by system files
that got corrupted. For us to resolve your concern, kindly answer the questions below:

• Were there any other changes made prior to the issue occurring?
• Were there any error messages that showed up when you saw the restore loop?
• What troubleshooting steps have you completed?

We look forward to your response to our queries.

 

Solved

Solved! or fixed! or whatever! I was able to absorb the extra space in a 3-step process:

1. resize the System Reserved partition to use the space after it
2. reboot
3. stretch the M: data partition to absorb the space after it using the EXTEND -- not RESIZE -- command

System rebooted and working normally. THX all.

 

Error Message when updating from Win-7 to Won-10

Bree
I followed your suggestions (2nd Aug 19) for installing Win-10. Made the bootable flash drive successfully through the media creation tool. But when I attempted to upgrade and activate to Win-10 (64 bit) from within Win-7 (Pro-32 bit), I got the following error message:

Error # OxC1900101-Ox20017. " The installation failed in the SAFE_OS phase with an error during BOOT operation"

I read the diagnostics under this error number and carried out the proposed fixes, i.e. update Win-7, uninstall Malwarebyte antivirus, disconnect all external hardware, e.g. printer, scanner, external hard drives. I then tried to repeat the steps to do the upgrade through the Win-10 bootable flash drive as before. Got the same error message.
Appreciate any further comments and suggestions as to (a) what does a failure in the SAFE_OS during boot operation mean, (b) what can I do to solve it. Is this anything to do with the hardware in my computer? I listed these in my first posting above.
Thanks for any help