Windows 10: Primary account lost and overridden with Childs name using same email address. How can I...

My primary email address has been inadvertantely changed to a family member. I can no longer access my profile on my family subscription account and my primary email does not reflect my profile and I cannot access onedrive or my subscription. How can I recover my original primary account? I have both passwords to the newly created account and profile.I have already tried looking at 'family member' and there is nothing there. In fact the family subscription is no longer there also.

:)

 

Changing administrator email address

Hi Nooren,

Thank you for posting in Microsoft Community.

1) How do you access the Windows computer? Do you use Microsoft account or local account?

I suggest you to follow the below steps and check if it helps.

• 
  Open PC settings, and click/tap on Accounts on the left side.
  
• 
  Click/tap on your account on the right side, click/tap on the More account settings online link at the top of the right side.
  
• 
  If this PC or device is not a trusted device, then you will be prompted to enter and submit a security code sent to your phone or alternate email address.
  
• 
  In Internet Explorer, or your default web browser, click/tap on the Add or change aliases link under Account aliases.
  
• 
  Click/tap on Rename under your (primary alias).
  
• 
  Click/tap on Yes, rename my primary alias.
  
• 
  Sign in to your Microsoft account with your new email address and password. You can close the web browser when finished.
  
• 
  To Create a New Email Address to Use as your Primary Alias
  

• • 
    Select (dot) Create a new email address as your primary alias.
    
  • 
    Select if you want a new hotmail.com, live.com, or outlook.com address.
    
  • 
    Type in a name you want, click/tap on Rename primary alias
    

9. Click/tap on OK.

Hope this helps. Please reply to us with the status of the issue.

Thanks.

 

How to make Primary screen name a child account on Xbox

When we first got the Xbox we created an account with my primary email and a screen name for a child as pretty much only they were going to use it. He has logged many points, awards, etc in the games he plays. I've just now learned about time limits in the
settings. I created a "Child Account" which required me to create an email for him and a new Screen Name. But that negates all his other settings on the old screen name.

So..... how do make the primary screen name / login stay with him but still apply screen time limits? I've searched everywhere! Please help!

~ Thanx a ton

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.