Windows 10: Print driver being changed to Enhanced Point and Print in Win10

We recently rolled out Xerox printers; models B8145, B8170, C8170, B9110. Setup the printers to share from the WinSvr 2019 print server.Client computer installs the printer and even though the server has the Xerox driver installed, the client computer chooses MS Enhanced Point and Print driver. This causes the printers to not work properly. Even if we manually change the driver on the client machine to the Xerox V4 PCL6 driver, within 2 min we watch it automatically switch back to the Enhanced MS P& P. It is maddening.I had a printer tech here all day trying to figure this out, I had a

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"microsoft enhanced point and print driver" with Okidata Dot Matrix printer share, prints too light or too dark

Hi,

after a windows update earlier this year, sharing an Oki 320 printer forces a "microsoft enhanced point and print driver" to be used on any pc that accesses that share. This driver causes the printing to be choppy with parts of the font truncated. If we change the DPI settings in the printer properties, the printout becomes either too light to read or too dark to read.

If I choose the same driver as the PC that the oki is attached to, it ignores it and still uses the "microsoft enhanced point and print driver".

Important to note that the printing works fine from the PC that the printer is directly attached to and is using the Okidata driver. Only the shares are having this issue.

 

Printing

Hi,

Print Spooler service is your main connector with the printer, and if this service doesn’t work, you won’t be able to print your documents. To assist you with your printing concern, kindly refer to the troubleshooting steps below:

Method 1: Run the Printing Troubleshooter

We suggest that you click on this article and follow the steps to run the troubleshooter:
Fix printer problems.

Method 2: Uninstall unnecessary printers

Having two or more printers installed can cause issues with the Print Spooler and printing. Follow the steps below to uninstall any unnecessary printers:

• Press Windows Key + X and select Control Panel from the list.
• When Control Panel opens, locate Devices and Printers.
• In Devices and Printers section select the printer you want to remove and click Print server properties.
• Go to Drivers tab. You should see the list of all installed printers.
• Select the printer you want to remove and click the Remove button.
• Select Remove driver and driver package and click OK to completely remove the printer.
• After removing unnecessary printers, restart your PC.

We'll be waiting for your response.

 

Cannot print after rolling back to Win10 from Win11

I have an HP OfficeJet 3830 printer.

The Issue:
I upgraded my fully updated Windows 10 Home x64 desktop to Windows 11 a few days ago, but then rolled back to Windows 10 yesterday.
Ever since the rollback, I cannot print from that machine.
My other two computers print just fine (all from the same printer of course. )
Any type of document or Web page or whatever, will not print.
When I click the Print button, and nothing happens.
It's as if I had clicked and empty space.
And there is nothing in the print cue.

Troubleshooting Steps Taken:
Please take the time to read through this to avoid suggesting something I already tried.

• Shut the printer down and turned it on again.
• Shut the printer down, unplugged it for a couple minutes, then reconnected and started it up again.
• Checked the default status of the printer; it is default
• Rebooting the computer doesn't help.
• Control Panel\Hardware and Sound\Devices and Printers\OfficeJet > Properties > Remove Device
• Windows Setting > Devices > Printers & Scanners > Add a printer or scanner (printer was added without issue)
• Windows Setting > Devices > Printers & Scanners > OfficeJet > Click the 'Manage' button >
  • Print a test page.
    • Nothing happens. Zero Zilch Nada.
  • Run the troubleshooter:
    • Troubleshooter says there are no problems.
  • Printer Properties > General tab > Print Test Page
    • Dialog says "Test page failed to print. Would you like to view the print troubleshooter for assistance?" I clicked No because I already ran the Troubleshooter.
  • Printer Properties > Sharing tab
    • Sharing On or Off makes no difference.
  • Printer Properties > all other tabs
    • nothing looks out of the ordinary.
  • Printing Preferences: brings up the usual window with various options for printing.
  • Hardware Properties (this opens the same window you get when going through Device Manager):
    • General tab > Device Status: This device is working properly
• Tried updating the drivers via Device Manager, but "Windows determined that the best driver for my device is already installed".
• Went to the HP website for the drivers and installed them: No change.
• Restarted the print spooler.
• Reset the print spooler.
• Ran the system file checker: No problems found.

Full computer specs are in 'My Computers > System Two'.