Windows 10: Print Queue Not Responding

My print queue shows print jobs but is not communicating with my network printer. It says 'status unknown'. They will not delete, restart - nothing. I have uninstalled everything, cleared print spooler and reinstalled and same thing.

:)

 

Print Queue Personality Configuration

I've created many plot/print queues for the convenience of our users.

• Print queue personality is set on the Print Server
• Personality settings include preset - orientation, paper size (A, B C, D, E), color/B&W, etc.

With these preset personality settings, my users don't have to go through the print configuration steps for all the different types of documents they print.

They simply select the queue and print.

Some time a while ago, the personality settings for each print queue saved on my print server are no longer the default print queue setting on the users machine after they select the print queue.

Is there some way I can automatically "push" the print queue personality settings to every client who uses the queues?

Clients - W7 & W10

Print Server OS - Server 2012

Applications used - MS Office Suite, MicroStation, BentleyView, Bluebeam, G Technology Suite

 

Print Queue - view

Thanks for reaching out! My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

I understand that you view the print queue in list view. Please go to,

Settings > Bluetooth & Devices > View more devices > Scroll down and select More devices & printer settings > Double-click the printer you're using. You should see it in the list view now.

I suggest creating a shortcut for the printer to your desktop so you would not have to repeat those steps again if you need to access the list view print queue. Just right your printer > Create shortcut.

Please don't forget to mark the comment as "Helpful" if the suggestion worked for you. This will mark your thread "Answered". This is also for other users to find this thread easily and help them fix similar issues. Thank you!

Guide: https://answers.microsoft.com/en-us/msoffice/fo...

Kind Regards,

 

Automatically show print queue?

Hi Brink,

Thanks for the suggestion as I am already using the notification area icon to bring up the queue. I also saw the other thread about making a shortcut for the queue and may give that try.

But I would still like to have the queue popup automatically when a print job is started. So if there are any other suggestions I would welcome them!

Thanks,
Gerry