Windows 10: Print Queue won't clear Windows 10

I have a computer where the print queue won't clear. There is one job that is stuck on 'deleting ' , this is a shared printer so it is stopping others from printing to it. Things I have tried Restarting the computerOpening services as an admin and restarting the Print SpoolerManually stopping and starting the Print Spooler

:)

 

Print queue full error - has anyone solved this?

I tried both options in the link and neither one worked... *Sad Thank you for the suggestion!

 

Reset and Clear Print Spooler in Windows 10


I use the same commands but wrapped in an AutoHotkey script which takes care of the elevation and provides an onscreen message:





Code:

Code:

; Based on https://autohotkey.com/boards/viewtopic.php?f=6&t=24987&hilit=print+queue #SingleInstance force ; Ensure only one instance at a time #NoTrayIcon ; Surpress the default Notification tray icon  ; Prompt to 'Run as Admin', i.e. show UAC dialog If Not A_IsAdmin {    Run *RunAs "%A_ScriptFullPath%"  ; Requires AHK v1.0.92.01+    ExitApp }  SplashImage,, W300 H120,, `nPlease wait...`n`nThe Printer queue is being cleared.`n`n This may take up to 10 seconds., Clear Printer Queue ; Show user message to inform what's happening Runwait, %comspec% /c "net stop spooler",, hide ; Stop the Print Spooler  ; Windows has its Print Queue located at the path used below. Runwait, %comspec% /c "del C:\Windows\System32\spool\printers\* /Q /F /S",, hide ;  Delete all files in the Print Queue (using [Q]uiet mode, [F]orce and clear [S]ub-folders switches)  Runwait, %comspec% /c "net start spooler",, hide ; Restart the Print Spooler splashimage, off ; Close the information message  ExitApp

I've added this as a right-click option using a REG file:




Code:

Code:

Windows Registry Editor Version 5.00  [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\background\shell\Clear Print Queue] "Icon"="C:\\Windows\\System32\\shell32.dll,222" "MUIVerb"="Clear Print Queue"  [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\background\shell\Clear Print Queue\command] @="explorer /root,\"C:\\Support\\ClearPrinterQueue.ahk\""

Hope this helps...

 

Print Queue Personality Configuration

I've created many plot/print queues for the convenience of our users.

• Print queue personality is set on the Print Server
• Personality settings include preset - orientation, paper size (A, B C, D, E), color/B&W, etc.

With these preset personality settings, my users don't have to go through the print configuration steps for all the different types of documents they print.

They simply select the queue and print.

Some time a while ago, the personality settings for each print queue saved on my print server are no longer the default print queue setting on the users machine after they select the print queue.

Is there some way I can automatically "push" the print queue personality settings to every client who uses the queues?

Clients - W7 & W10

Print Server OS - Server 2012

Applications used - MS Office Suite, MicroStation, BentleyView, Bluebeam, G Technology Suite