Windows 10: Print to file ONLY

Since the last windows update, my printer wont print to the printer, it only wants to print to file. Help

:)

 

Windows 10 printing issue while printing picture from Document files.

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in printer settings.

To assist you better, please provided us the information below:

• When you say that "I cannot print a picture from my Documents file", are you trying to print a picture present in a word document file or trying to print a picture on Windows 10?

I suggest you to follow the steps provided in the Microsoft Help Article about printer related issues and check if it helps.

https://support.microsoft.com/en-us...4-6025-dcc1-3aefaa14ab40/fix-printer-problems

Please get back to us with an update on issue with printing pictures in document file on Windows 10, we will be happy to help.



Thank you.

 

Can not print a pdf file

Need a couple of questions answered first....

1. Since you're saying "am having this problem with both laptops, one an HP and the other a Lenovo" can I assume the printer is networked?
2. Is the "form that is now in a PDF format" the only document you're having issues with, only PDF files, or any document?

Also (in the vein of not assuming) did you save the file first before attempting to print?

 

Occasionally "Microsoft print to pdf" creates empty files

Have already done all of the steps suggested in that link.
The problem only happens occasionally; maybe two or three times a day.
Happening on several PC's, the only way to catch it before it goes to customers is the size of the file created.
If it is 0 or 1kb, it's a blank document.
Microsoft Print to pdf was working fine until about two weeks ago.
Thank You