Windows 10: Printer connected but does not print all information?

I havea new HP printer that connects wireless with computer... page only prints partial information?

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Print Banner

Hi Terri,

Please help us with the below information to help you better.

• What is the make and model of your printer?
• Is the computer is connected to any domain network?
• Is the printer is connected locally with the system or shared printer through network?

I suggest you to try the below steps and check if it helps.

• Open Devices and Printers.
• Right-click the printer you want to manage, and then click Printer properties. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• Disable banner sheet - in Printing Defaults (Advanced tab in printer properties).
• Also uncheck "Enable advanced printing features".

Please get back to us with the above information to help you further.

 

Windows 10 printer no longer prints

The "test printer install" suggests you haven't purchased it yet or don't have it at hand. All I can offer now is that most printer installs offer the install but connect later, puts an icon on the Desktop to finish after actually connecting it.

One thing about Win10 is it may automatically pick up a newly-connected printer and give at least basic printing, may be listed in Devices and Printers in Control Panel, Devices and Printers or Settings, Devices.