Windows 10: Printer driver unavailable - Windows 11

I have a new laptop. One brother printer installed fine. The new printer won't install no matter what i do. Exactly the same issue as thread https://answers.microsoft.com/en-us/windows/forum/all/windows-11-unable-to-add-a-printer/e9f13785-f5ec-4240-920d-43782c8e8a3d?page=1Has this issue been resolved? I get the message "software driver unavailable. " Trying to install brother printer on Windows 11 machine. It works on my other laptop, so i know the printer setup is fine.i have so far, uninstalled and reinstalled everything to do with any printer any every printer.Rebooted network/modem,

:)

 

printer driver is unavailable

Hi Robert,

Thank you for posting your query on Microsoft Community.

I regret the inconvenience caused to you. We will be glad to assist you with this issue.

It would be grateful if you can reply to this question in order to assist you further:

• How exactly did you try to download the drivers?
• Did you try to check if the printer driver's are shown in the device manager?

Let's try the following steps and check if it helps:

Step 1: Run Hardware and device Troubleshooter.

• Type troubleshooting in the search bar and select it.
• Select View all on the top left corner.
• Click Hardware and device
  troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 2: I suggest you to visit the manufacturer website of the printer and download and install the latest drivers and check if it helps.

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

Driver unavailable for my Epson XP-640 printer

Hi Mike,

When you are getting the error message saying your "Driver is unavailable." when using your printer in Windows 10, it is possible that this is because of incompatible or incorrect drivers.

For us to better assist you with this concern, we need to ask a few questions:

• Were there any changes made prior to this issue?
• Do you get the same issue when using other printers?
• What troubleshooting steps have you tried so far?

To help resolve the issue, you can refer to the information and steps provided in

Sayan_Ghosh's post on this
link.

Looking forward to your reply.

Thank you.

 

Printer driver unavailable after printer install in windows 10

Hi,

I would suggest reinstalling the printer's legacy drivers.

Here are the complete steps to do so,

1. Press Windows+R and type in control printers

2. Right click the printer with the issue and choose properties

3. Go to the web services tab, save and copy the IP address under troubleshooting information as a reference to the printer's IP address

4. Close the window and right click the same printer

5. Choose to remove device

6. Go to start/search and type in hdwwiz.exe and open the application

7. Choose the option "Install the hardware that I manually select from a list

8. Locate printer and choose next

9. Choose to create a new port and choose standard tcp/ip port

10. On the hostname type in the IP address from the printer that you've saved from step 3

11. Choose the option "Replace the current driver"

12. Choose printer name

13. Choose the option "Share this printer so that others on your network can find and use it.

14. Let the printer install for 5 minutes