Windows 10: printer errors via IP address, but prints fine via USB

Discus and support printer errors via IP address, but prints fine via USB in Windows 10 Drivers and Hardware to solve the problem; I recently installed a printer via TCP/IP (using the IP number on the printed configuration page) and the test page won't print due to error. However,... Discussion in 'Windows 10 Drivers and Hardware' started by Lisa_436, Oct 11, 2018.

  1. Lisa_436 Win User

    printer errors via IP address, but prints fine via USB


    I recently installed a printer via TCP/IP (using the IP number on the printed configuration page) and the test page won't print due to error. However, I installed the same printer via USB and the test page prints fine. suggestions?

    :)
     
    Lisa_436, Oct 11, 2018
    #1

  2. Error - Printing on Network printer

    There is. Unfortunately the status doesnt showing anything. But I didnt know about this page. I tried printing a document from this page and it gave me a bit more of an error. Print service not responding.
     
    Hybrid_theory, Oct 13, 2018
    #2
  3. Error - Printing on Network printer

    We have 4 printers on our Windows print server. The server was migrated from win2k3 to 2k8 on friday. 3/4 printers are working great, the other is having issues. When trying to print a test page to it, it gets a job status of Error - Printing.

    When sending a small word document to it, it sends it to the printer, the queue is empty but nothing prints. If I goto the printer itself, it doesnt show any errors and I can print things such as information sheets and diagnostic files just fine.

    All four printers are the same model, all 4 have a static IP. I can ping the printer successfully. I've tried printing from both an XP machine and the print server itself. I tried removing and adding the printer on the print server. And lastly, uunplugged the printer for 30 seconds, plugged it back in.

    Any ideas?
     
    Hybrid_theory, Oct 13, 2018
    #3
  4. Jan123 Win User

    printer errors via IP address, but prints fine via USB

    Windows 10 Home Won't Print to Remote Printer


    I have three computers.
    Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
    Machine 2: Windows 10 pro, prints OK to the remote printer.
    Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
    I’ve tried everything that I can think of, and would appreciate any suggestions.
    I did these steps on Machine 3 that did not work.

    1. Remove the printer device.
    2. Add a Printer
    3. The printer that I want isn’t listed
    4. Select a shared printer by name
    5. Browse
    6. Select the displayed Machine 1.
    7. Select the displayed Printer.
    8. Next
    9. Failure “Connect to Printer”.
    10. Add a printer using a TCP/IP address or Hostname
    11. Next
    12. Set Hostname to Machine 2, and set port name.
    13. Detecting TCP/IP Port
    14. Additional Port information required.
    15. Device Type – Standard, Brother Port Server
    16. Next
    17. Detecting the Driver Model
    18. Install The Print Driver
    19. Select Brother and Brother HL-5040
    20. Next
    21. Replace the Current Driver
    22. Printer Name (setting it to HL-5040)
    23. Next
    24. Do not share this printer
    25. Next
    26. You’ve successfully added “HL-5040”
    27. Finish
    Printing on Machine 3 puts the document in the print queue, which reports error printing.
    Printing from Machine 2 to the printer on Machine 1 works perfectly.
    All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.
     
    Jan123, Oct 13, 2018
    #4
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printer errors via IP address, but prints fine via USB

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