Windows 10: Printer Folder is empty

Hello

My system is member of local network with 5 more windows computers and 9 network printers and plotters.
Also this is a dual boot system with Windows 7 Pro and Windows 10 Pro
Windows 7 work perfect.
Windows 10 worked perfect until few days ago that I tried to print a file to default printer. Saw an error message like "before you can print you have to install a printer"
So I mentioned that Printers Folders was empty ! Even in PC settings / Printers & scanners or Control Panel / Devices & Printers.
Looking for solution I tried to follow these instructions Fix Devices and Printers Folder is Completely Empty in Windows 7
Step 1 was the easy one.
In step 2, I got: “The module C:\Program Files\Internet Explorer\ieproxy.dll failed to load. Make sure the binary is stored at the specified path or debug it to check for problems withe the binary or dependent .DLL files. The specified module could not be found"
I had to copy ieproxy.dll to C:\Program Files\Internet Explorer folder to complete this step .
In step 3 I got an error “cannot import c:\User\pc1\–\msxml6.reg not all data was successfully written to registry. Some keys are open by system or other processes” but I mentioned that all entries were already there.
Also checked that C:\Windows\System32\spool\PRINTERS folder was empty

So have you any other idea ?

:)

 

Printer

Hi Rodrigo,

I am sorry to know that you are having issues with Printer.

What and all steps have you tried so far?

Restart the computer and check.

Also, check for Windows updates.

I suggest you to run the Printer Troubleshooter and check if it helps.

• 
  In Search window type Troubleshooting and click on it to open it.
  
• 
  Click on Hardware and Sound.
  
• 
  Then click on Printer to run the troubleshooter. Follow onscreen steps.
  

 

Printer

Hi Brenda,

Thank you for using Windows 10.

I suggest you to use these steps and check:

• Press Windows/Start key.
• Type Devices and Printers and then tap or click Devices and Printers.
• Press and hold or right-click the printer you want to use, and then tap or click
  Set as default printer.

Let us know if you need more information and we'll be glad to assist.

 

connecting laptop to Office jet G55 printer

Hi Luisa,

To help you with your concern regarding the printer, let me suggest you to contact the manufacturer for the steps on how to connect your printer to your computer. Please follow the steps on how to contact the manufacturer:

• The name of the OEM + “contact information”
• The name of the OEM + “PC support”

Regards.