Windows 10: Printer function not working

When I send some to print the print page comes up but will only save to file instead of the option to send to the printer. I checked my printer and it is functioning fine. Any thoughts?

:)

 

win10 sez no drivers for brither hl5040 printer  

To be sure that you followed my suggestion correctly, I will specify some steps: CP>devices and printers>add a printer>the printer that I want isn't listed>add a local printer with manual settings>define port>Windows update and install

 

Issues with printer and other Windows functionalities.

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would be happy to assist you.

From the description of the issue, I understand that you are facing the following problems.

• Printer issue
• Certain functionalities of Windows which do not work properly.

Please refer to the below suggested steps for both the issues and see if it helps to resolve the problem

Issue 1

Follow these steps to run the troubleshooter:

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Printers options from the list.

e) Click Next to run the Troubleshooter.

Additionally, also refer to the below link and see if it helps to resolve the problem.

Link: http://windows.microsoft.com/en-US/...4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Issue 2

Perform the below suggested steps and check if it helps to resolve the issue.

• Open the Run Command Dialog Box window started as Administrator.

• Use the following command to repair corruption: Dism /online /cleanup-image /restorehealth.
  
• Run this command next to employ the System File Checker:
  Sfc /scannow

• Now run these two commands:
  
  PowerShell -ExecutionPolicy Unrestricted
  
  Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Kindly keep us posted on the status of the issue. If it still persists, feel free to write to us and we would be glad to help you.

Thank You.

 

Printer not working

Hi Terry,

Thank you for posting in Microsoft Community.

How have you connected the printer to your computer? Is it wired or wireless connection?

I suggest you to follow the methods below and check if it helps.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Click Hardware and Devices.
  
• 
  Follow the on-screen instruction to run the troubleshooter.
  

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Mouse, Touchpad and Printer drivers check if it works for you.
Follow the steps below:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Follow the same steps to uninstall Mouse and Printer drivers.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset, touchpad and Printer drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.