Windows 10: Printer in Error State

Product: HP OfficeJet 5255
Operating System: Microsoft Windows 10 64-bit

I cannot print from my desktop. Laptop and Apple devices all print normal to the printer. I have the printer hooked up to my wifi, use the HP Smart app. I have tried hooking it up with the usb cable no help. When I open up the HP Smart app it shows printer is ready. The scan functions works normal. I just cannot print anything. I have tried HP Print And Scan Doctor and it shows no errors. I have tried uninstalling and reinstalling software no help. Tried clearing the spooler no help. Updated the drivers no help. Used Windows troubleshooting found no errors. I am at a loss. Please Help!!!!! This issue started about a month ago.

HP All In One 24-f0014

Windows 10

Version 2004

OS Build 19041.329



:)

 

"Printer is in Error State"

If your Windows 10 compatible printer’s displaying “Printer in error state” there may be a problem with the printer itself.

So before doing any changes, make sure the printer is properly turned on,connected
to your PC by the cable or Wi-Fi connection.

Also, check it for the low paper or ink and be sure printer’s
cover isn’t open and the paper isn’t jammed.

I have also faced this annoying error a month ago and thankfully making few changes in the Port Settings through Device Manager helped me in this situation. Here's how to fix Printer in Error State:

• First of all, open Device Manager.

• Click on View menu and then choose "Show hidden devices".

• Expand the Ports (COM & LPT) and right click on Printer Port
  then select Properties.

• Now, go to the Port Settings tab and then select “Use any interrupt assigned to the port” option.

• And also check the “Enable legacy Plug and Play detection” box.

• Finally, click on OK button to save the changes and then
  restart your PC.

These changes in Port Settings should fix Printer in Error State in Windows 10 operating system.

Image source: http://www.zerodollartips.com/printer-in-error-state-windows-10/

Article source:

https://support.microsoft.com/en-in/help/4028004/windows-printer-in-error-state

How to Fix Printer in Error State on Windows 10

I hope it helps.

Thanks

 

"Printer is in Error State"

Hi Trisha,

As per the description of the issue, I realized that you are facing issue with printer. I will certainly help you to resolve it.

Please follow the methods given below and check if it works.

Method 1: Run troubleshooter.

I suggest you to run printer troubleshooter. Please follow the link below to troubleshoot printer

problems:

Fix printer problems

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

After running the printer troubleshooter, Kindly share the results with us.

Method 2:

Since you are getting the error “Printer is an error state”, please refer the below link.

Printer in error state

http://windows.microsoft.com/en-gb/windows-10/printer-in-error-state

Method 3: If the printer is in Offline state, follow the below steps to

make it Online.

1. Click Windows + X, go to Control Panel
and click on Devices and printers.

2. Click Printer.

3. If the Printer is offline, it shows “Offline” status. If the Printer is online it shows “Ready”.

4. If the Printer is offline, set it to online.

5. Right-click on the printer and select “Use Printer Online”.

6. The display should change to ready when the printer is set to online.

Hope the above information is helpful. Revert us with the status of the issue. We are glad to assist you further.

Thank you.

 

Can't share printer—getting error message

Step 1: Go to store.
Step 2: Buy a less shitty printer.
Step 3: Pick up some beer while you are there.
Step 4: Enjoy both your new printer and your beer.

In all seriousness, I have had more issues with Lexmark printers and their shitty drivers then any other manufacturer, HP is a close second though.

However, if you don't want to get a new printer*Laugh :laugh:, and I can understand that, when my Lexmark was giving me the same troubles in Win7(and Vista) I had to make sure the Windows firewall was ON and the firewall service was enabled and running. After I shared it I could re-disable the firewall and firewall services.