Windows 10: printer is in an error state. will not print

printer is in an error state. will not print

:)

 

Error - Printing on Network printer

We have 4 printers on our Windows print server. The server was migrated from win2k3 to 2k8 on friday. 3/4 printers are working great, the other is having issues. When trying to print a test page to it, it gets a job status of Error - Printing.

When sending a small word document to it, it sends it to the printer, the queue is empty but nothing prints. If I goto the printer itself, it doesnt show any errors and I can print things such as information sheets and diagnostic files just fine.

All four printers are the same model, all 4 have a static IP. I can ping the printer successfully. I've tried printing from both an XP machine and the print server itself. I tried removing and adding the printer on the print server. And lastly, uunplugged the printer for 30 seconds, plugged it back in.

Any ideas?

 

Error - Printing on Network printer

There is. Unfortunately the status doesnt showing anything. But I didnt know about this page. I tried printing a document from this page and it gave me a bit more of an error. Print service not responding.

 

printer in error state

after doing a reset, windows 10, keep my files, my 2 printers are in error state. can't get them to print. both are listed, items in Q won't print, that's when I get error message