Windows 10: Printer is not functioning

Printer queue is blocked up, will not print, there is a document there that I can't get rid of.

:)

 

Issues with printer and other Windows functionalities.

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would be happy to assist you.

From the description of the issue, I understand that you are facing the following problems.

• Printer issue
• Certain functionalities of Windows which do not work properly.

Please refer to the below suggested steps for both the issues and see if it helps to resolve the problem

Issue 1

Follow these steps to run the troubleshooter:

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Printers options from the list.

e) Click Next to run the Troubleshooter.

Additionally, also refer to the below link and see if it helps to resolve the problem.

Link: http://windows.microsoft.com/en-US/...4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Issue 2

Perform the below suggested steps and check if it helps to resolve the issue.

• Open the Run Command Dialog Box window started as Administrator.

• Use the following command to repair corruption: Dism /online /cleanup-image /restorehealth.
  
• Run this command next to employ the System File Checker:
  Sfc /scannow

• Now run these two commands:
  
  PowerShell -ExecutionPolicy Unrestricted
  
  Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Kindly keep us posted on the status of the issue. If it still persists, feel free to write to us and we would be glad to help you.

Thank You.

 

Printer

Hi Rodrigo,

I am sorry to know that you are having issues with Printer.

What and all steps have you tried so far?

Restart the computer and check.

Also, check for Windows updates.

I suggest you to run the Printer Troubleshooter and check if it helps.

• 
  In Search window type Troubleshooting and click on it to open it.
  
• 
  Click on Hardware and Sound.
  
• 
  Then click on Printer to run the troubleshooter. Follow onscreen steps.
  

 

Printer

Hi Brenda,

Thank you for using Windows 10.

I suggest you to use these steps and check:

• Press Windows/Start key.
• Type Devices and Printers and then tap or click Devices and Printers.
• Press and hold or right-click the printer you want to use, and then tap or click
  Set as default printer.

Let us know if you need more information and we'll be glad to assist.