Windows 10: Printer keeps getting offline even it is functioning well in wired.

We have network printers. It is connected to all the users via wireless connection. And it's mostly offline for some users.Our network is setup this wayrinters : 10.10.0.1/24Laptops and Desktops : 10.20.0.1/24My temporary solution is to Stop and Restart the print spooler from time to time, and it will work again temporarily. This is my everyday struggle.My suspicion might be because the user is not shutting down their devices, especially those laptop users. They just close the laptop lid, then time out. LolOS Name Microsoft Windows 11 Home Single Language Version

:)

 

Printer keeps going offline when windows 10 updates

Hi Graham,

Thank you for writing to Microsoft Community Forums.

I understand that your printer shows offline.

• When you say “Printer keeps going offline when windows 10 updates” do you mean that the printer goes offline after installing updates?
  

I suggest you to follow the below given methods and see if that helps.

Method 1:

I suggest you try
changing the printer’s status from “offline” to “online” and check if it resolves the issue.

Method 2:


If the issue persists, I would have you download and run the HP Scan doctor from the manufacturers website. Refer to the article and follow the suggestion on
Resolving Printer Offline problem using the HP Print and Scan Doctor.


Method 3:


If the issue persists, I suggest you refer to the article
Troubleshooting offline printer problems
and perform the troubleshooting steps mentioned and see if that helps.

Hope it helps.

Regards,

Zaki

 

Printer offline

I am using Windows 10. I was using my printer, Dell B1163, wirelessly and that failed. I wired it directly to my laptop and now the printer is offline. Suggestions

 

The printer automatically goes to offline and disconnected.

Hi,

A HP printer automatically goes to offline and disconnected. The printer is connected with a Windows 10 Home laptop.

I did..

• Printer reset.
• Printer power cycle.
• Replaced printer cable for connecting with laptop.
• Plugged to another USB port of the laptop.
• Uninstalled and reinstalled the printer driver.
• Checked in both connections (wire and wireless).

In both cases (wire and wireless) and after reinstalling the driver it works fine for sometimes.

After sometimes, it goes offline and disconnected automatically. Also it works fine while printing offline files and gets offline and disconnected while printing online docs/ webpages.

Please let me know, how to fix this issue?

Regards

InTech