Windows 10: Printer not available

since the latest WIN10 updates I can no longer access my printer on my local network.

When running the network troubleshooter it reports:


Windows could not automatically detect this network's proxy settings.


These settings has not changed and are correct.


I also notice that Explorer does not show my other pc that is on the same network.

:)

 

No printer drive available for Printer under Devices and Printer

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you see “No drivers available” for printer under Devices and Printers in Control Panel. However, it would be great if you can help us with the details requested below:

• What is the make and model of the printer?
  
• Are you able to print documents using the printer?
  
• When you say, “Is this why my fax isn't working” what happens when you try to use fax?
  
• How is the printer connected to the computer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• May I know which update was installed recently? To check go to
  Start >> Settings >> Update & Security >> Windows Update >> View update history.
  

We would suggest you to check if the drivers are installed on the computer or not. Please refer the steps mentioned below:

1. Press Windows key + X, and select
   Device Manager.
   
2. Expand Printers and see if the printer is listed.
   

If the printer driver is not installed, we would suggest you to download the drivers from the printer manufacturer’s website and install them.



For more information, see
Fix printer connection and printing problems in Windows 10.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Printer

Hi Rodrigo,

I am sorry to know that you are having issues with Printer.

What and all steps have you tried so far?

Restart the computer and check.

Also, check for Windows updates.

I suggest you to run the Printer Troubleshooter and check if it helps.

• 
  In Search window type Troubleshooting and click on it to open it.
  
• 
  Click on Hardware and Sound.
  
• 
  Then click on Printer to run the troubleshooter. Follow onscreen steps.
  

 

printer problem: "communication not available"

Hi Yana,

It seems like the user in
this post was helped by slance310's suggestion. Can you try the steps that slance310 lists out and let us know if your issue was resolved?