Windows 10: printer not functioning

dhcppc1 error how to resolve the error?

:)

 

Issues with printer and other Windows functionalities.

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would be happy to assist you.

From the description of the issue, I understand that you are facing the following problems.

• Printer issue
• Certain functionalities of Windows which do not work properly.

Please refer to the below suggested steps for both the issues and see if it helps to resolve the problem

Issue 1

Follow these steps to run the troubleshooter:

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Printers options from the list.

e) Click Next to run the Troubleshooter.

Additionally, also refer to the below link and see if it helps to resolve the problem.

Link: http://windows.microsoft.com/en-US/...4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Issue 2

Perform the below suggested steps and check if it helps to resolve the issue.

• Open the Run Command Dialog Box window started as Administrator.

• Use the following command to repair corruption: Dism /online /cleanup-image /restorehealth.
  
• Run this command next to employ the System File Checker:
  Sfc /scannow

• Now run these two commands:
  
  PowerShell -ExecutionPolicy Unrestricted
  
  Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Kindly keep us posted on the status of the issue. If it still persists, feel free to write to us and we would be glad to help you.

Thank You.

 

Printer

Hi Rodrigo,

I am sorry to know that you are having issues with Printer.

What and all steps have you tried so far?

Restart the computer and check.

Also, check for Windows updates.

I suggest you to run the Printer Troubleshooter and check if it helps.

• 
  In Search window type Troubleshooting and click on it to open it.
  
• 
  Click on Hardware and Sound.
  
• 
  Then click on Printer to run the troubleshooter. Follow onscreen steps.
  

 

Printer Problem

Hi John,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

Please try the below suggestion provided and check if it helps to resolve the issue.

Method 1.

I would suggest you to run Printer troubleshooter and check if it helps.

• 
  Type troubleshooting on the search bar and click on
  Troubleshooting.
  
• 
  Click on Troubleshooting and click on print on
  printer Hardware and Sound.
  
• 
  Click on Advanced on the Printer troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Printer troubleshooter.
  

If the issue still persist try the below information provided.

Method 2.

In certain cases installing updated driver won’t work, so I suggest you to uninstall the printer driver and then reinstall the latest driver from the manufacturer website in compatibility mode. Follow the steps:

Step 1.

• 
  Press Windows key + R.
  
• 
  Type devmgmt.msc in the box and hit
  Enter.
  
• 
  Go to Printer queues and uninstall the
  driver.
  

Step 2.

• 
  Download the latest printer driver from the manufacturer’s website.
  
• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. Post us with status we will be glad to help you.