Windows 10: printer offline in Windows 10?

How can I bring my printer online in Windows 10?

:)

 

Both printers register offline for Windows 10

Hi,

Thank you for the update.

Resetting the power to your printer is a quick way to reset the printing system and prepare for further troubleshooting if necessary.

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  If the printer is off, turn on the printer, and then check the status of the printer:
  • 
    If the printer starts printing jobs from the print queue, your printer is clearing out queued print jobs and is online. You can stop troubleshooting.
    
  • 
    If the printer goes to an idle state after its startup routine, it might be online.
    
  • 
    If the computer still shows the printer as offline, continue using these steps.
    
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  With the printer turned on, disconnect the power cord from the printer.
  
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  Unplug the printer power cord from the wall outlet.
  
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  If you are using a USB cable or network cable, make sure that the cable has not become disconnected or damaged.
  
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  Wait at least 60 seconds. Restart the computer while you are waiting.
  
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  Plug the power cord back into the wall outlet.
  
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  Reconnect the power cord to the rear of the product.
  
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  If the printer does not turn on by itself, press the Power button to turn it on.
  
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  Try to print.
  • 
    If you can print, the printer is online again. Continue to the next step if the printer goes offline again when printing later.
    
  • 
    If the printer cannot print and remains offline, continue to the next step.
    

 

windows 10 printer offline

Hi Barry,

Welcome to Microsoft Community.



I appreciate your interest in windows 10. I understand the inconvenience you faced. I will help you with this.

I would suggest you to check the printer settings.

Follow the steps.

a. Click on the Start button, go to Control Panel and select Hardware and Sound.

b. Click on Printer.

c. If the Printer is offline, it shows “Offline” status. If the Printer is online it shows “Ready”.

d. If the Printer is offline, set it to online.

e. Right-click on the printer and select “Use Printer Online”.

f. The display should change to ready when the printer is set to online.

If it doesn't work then I would suggest you to install latest printer drivers in compatibility mode and check.

Follow the steps.

1. Right click on driver installation file and select Troubleshoot in compatibility mode and check in the Run this program in compatibility mode.

2. Tap or click the drop down box and select operating system, then tap or click OK.
3. Try installing the driver and check.
4. Follow the on screen instructions.


Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.



Thanks.

 

Printer on Windows 10 says its offline when it is not.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

I would suggest you to follow these steps and check if it helps:

• Go to the 'Start' menu
• Select 'Devices and Printers'
• Double Click on your printer
• Click on 'Printer' at the top left
• Go down and uncheck 'use printer offline'
• PRINT

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran