Windows 10: Printer on network not working

My laptop with Windows 10 home connects to the desktop at my office with Windows 10 Pro.The printer connected to the desktop is shared and was working till recently, since about a month it doesnt work. It gives errors like check the spooler in server and printer not found etc. Whereas all the shared files on the server are accesible from my laptop. Please suggest a solution.

:)

 

Did our Epson printer get hacked?

Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.

 

printer won't work on network but will over usb

his printer has a built-in print server.

What you need to know what ip is being give to the printer. Perhaps you can print a status sheet from the printer.

Then Go to printers in control panel

add a new printer

local printer attached, uncheck automatically detect and install PnP printer

create a new port, select standard tcp/ip port

a new window should open and enter the ip there where it says printer name or IP address (port name then should be also be filled as you go)

and pretty much follow the rest of the steps, you will need to install the printer drivers.


These steps is the easy, but not the right way.

The right way is to use the network option on the initial screw and search for the printer server...but that can be tricky to configure.

 

Network Printer NOT RECOGNIZED!

Hi Laura,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

• 
  Is your printer is connected to wired or wireless network?
  
• 
  Are you able to view your printer on your network location?
  

I would suggest you to try running Printer troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Printer.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.