Windows 10: Printer only prints colour from MS Exel & MS Word. Fine with PDF

Hi,

I have just replaced my printer because it was not printing anything or so I thought.

Having set up my new printer Canon TS8351 the first document I printed was a PDF. This printed OK and I thought everything was fine. However I then tried a number of Word & Exel documents but discovered that no black text, borders, underlines etc were being printed. Coloured text, borders etc were coming out fine.

Can anyone give me a pointer as to why this is and what I need to do to correct it? Any help would be appreciated.

Rodaldo

:)

 

MS Print to PDF not working

As near as I can tell, this worked BEFORE the latest Windows update.

In Outlook, when I attempt to use the Print to PDF as a print destination, I get an error
"Printer not ready".

Research showed a couple possibilities, so here's what I've done SO FAR:

• Made Print to PDF the default printer (claimed to fix the problem. Didn't work)
• I tried using Outlook in safe mode (Outlook /safe) and received exactly the same error as is "regular" mode.Turned off print to pdf in the windows features and rebooted, then turned back on print to pdf in the windows features. (claimed to fix the problem. Didn't work)
• There are NO commas or any other odd characters in the location to which I'm saving. Tried multiple destinations with no luck. Didn't work.
• Reinstalled Acrobat Reader. Works fine, PDFs open perfectly. Did NOT fix the "Print to PDF".
• When doing a "Print to PDF" from Word, I do not get an ERROR, but no output is created. Same exact thing when trying from a text editor.
• I have deleted and reinstalled the "Microsoft Print to PDF". This CREATES the printer, and allows me to print a test page as part of the installation. I don't get an error, but NO OUTPUT IS GENERATED. Trying to print a test page using print to PDF once the installation is complete (from printer properties, generates an error that says a "parameter is incorrect". No other information is provided.

AGAIN, this has been working absolutely fine since the original installation of Windows 10, using exactly the same versions of Outlook, Word, text editors, etc. As near a I can tell, this has only STOPPED working since the newest "creators update" a week or so ago...

What do now?

 

MS Print to PDF has stopped connecting

I cannot find Print to PDF in the list of available MS printers to install

 

MS print to pdf fails from firefox, works from edge and test page

Indeed!
I never noticed it or tried it, because I've always used Adobe Acrobat.
That "printer" is the first PDF printer to appear on the list, so I never scrolled down to see the "MS print to PDF" option.

Thanks for the tip and the correction.


MM