Windows 10: Printer printing second page upside down with Microsoft Surface Pro 7

Hi,

I just upgraded my laptop from HP Notebook to Surface Pro 7.

When I print a 2 sided document from the Surface Pro 7 - the second page prints upside down whether I flip the short or long side.


I sent the same document from my Notebook - and it works perfectly.


What is wrong with the surface Pro 7? I have removed the printer and reloaded - no change. Getting very frustrated!!


TIA

:)

 

Surface Pro won't print in color

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while trying to print in color while using Surface Pro.​​ As you have mentioned that you are able to print in greyscale, it is possible that printer settings are set to print in greyscale. We will certainly assist
you with this issue.



However, we would like to know the details requested below:

• What is the make and model of the printer that you are using?
  
• Which application are you are using to print?
  
• Are you aware of any changes made to the computer recently?
  

I would suggest you to check the printing preferences and check if the Print in Gray Scale option is enabled. Refer the steps mentioned below:

1. Press Windows Logo key + R, to open
   Run dialog box.
   
2. Type control printers and click on
   OK.
   
3. Right click on the Printer that you are using, and select
   Printing Preferences.
   
4. Navigate to the Color tab and select the option
   Print in color. (If you do not see Color tab, you may want to check the
   Advanced options and check if Print in Grayscale is
   off.)
   
5. Click on OK and check if you are able to print in color.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Microsoft Surface Pro 6 will not print color

I have a Microsoft Surface Pro 6. I bought it in Dec. I also have an HP 5540 All-in-One printer. The printer prints color from all 3 of my phones, tablets, and husband's macbook (henceforth, crapbook). I bought the Surface, because I HATE apple. You don't
understand. I HATE EVERYTHING APPLE. I desperately need this Surface Pro to print in color. I have uninstalled and reinstalled the printer, unplugged and plugged the printer, restarted the Surface Pro, updated printer drivers, and there is not option in any
program to choose grayscale/color. No, not even in Printer preferences, manage printers, or in any individual program's print men\ Please, help me. I cannot let my husband think that his 6 year old horrid crapple crapbook is better than my brand new Microsoft
Surface Pro 6. I am a Microsoft fan. I need a win. And I need color printing.

***Moved from: Windows 10 / Devices & drivers***

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.