Windows 10: Printer Problem - Canon MX396

Hi Guys,

I am currently having a issue getting my canon printer to work. I recently bought a new computer which has come with windows 10 and followed the instructions installing the printer via the windows 10 drivers (taken from the canon website) and the driver installation file completed without error but my printer is not showing up anywhere that I can print with it.

The scanner works fine and under "Devices and Printers" the printer itself does not show but a version called "Canon MX390 series FAX" does. I have also looked in the device manager and under printers it shows both "Canon MX390 Series FAX" and also "Canon MX390 Series". I am completely stumped on what else to do.

Does anyone have any advice?

Cheers!

:)

 

Canon - Printers - Canon MG5500 series Printer - Error 0x80240017

I'm getting Canon - Printers - Canon MB2300 series Printer - Error 0x80240017, same problem. I am still able to use my printer; just a frustrating message. Can't upgrade the firmware on my new printer either. Mutter Canon, mutter Microsoft.

 

After update to Creators fall update canon printer dont print like before

Problem is solved. I have contact Canon and they advice me what to do.

I uninstall all Canon software (driver for printer, canon programs), reboot computer, download latest driver for my printer (Canon MX435) and install them. Thats all.

Printer now work normaly.

 

Have you tried this way
Start
Right Click
Control Panel
Device and Printers
Scroll down to see if it shows up in there
If it does click on it and put a tick
Hopefully that should make it your default printer
Don't forget to untick the one you don't want

 

Dos your printer come with an installation DVD ?
if yes, go to Programs and Features > see if your printer is listed.
If yes, right click at it . click Uninstall.
Now insert your printer's DVD and start reinstalling it.