Windows 10: Printer/scanner is saving scans as JPEG instead of PDF. How do I get it to save as PDF?

My printer has always saved scans as PDF Now its saving as jpeg. And my Adoby (or what ever its called" can't open the file. How do I get the darn thing to save as PDF/


* Moved from Community Participation Center

* Original title: Opening a scanned item

:)

 

How to save a scanned document as PDF

Hi Chuck.

There are some options that you can do to save the scanned documents to PDF file. You may follow these steps:

• Copy the scanned document.
• Open Word, then paste it.
• Click File > Save As > Choose the location where you want to save it.
• On Save as type, choose PDF > Save.

Feel free to let us know if you need further assistance.

 

saving scan as PDF

That's really a question you need to ask the Cannon company about instead. Their program might not even have that ability to save it as a PDF, but you'd need to check the owner's manual of your Cannon scanner (or call the Cannon support line) to find out.

Another option is to save it in a format the scanner has the ability to save as, then convert it to a PDF. One way to do that would be to put the picture into Word, then choose file > export.

 

Scanner PDF save problem

I have an Epson Pro 4990 Scanner which I have owned for several years and has always worked perfectly. I can scan photos or documents in jpeg format and save to file, but when I scan documents in PDF format and attempt to save the document an error message
appears telling me to restart the scan. I can not save a PDF document from the scanner. If I download a PDF document from a website there is no problem saving the item. I have reinstalled the Epson 4990 software, uninstalled and reinstalled Acrobat Reader
DC, but the problem persists. It appears that a recent Windows update has changed my settings as the scanner was working perfectly in the Fall of 2017.

Very frustrated!!!!!~!