Windows 10: Printer settings for HP smart Tank

Printer settings for HP smart Tank - paper size set to Letter, I want A4 to be my default setting

:)

 

HP SMART app - crash

Hi Blair,

Thank you for writing to Microsoft Community forum.

• Were there any changes made on the computer prior to this issue?
  

Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:

• Fix problems with apps from Microsoft Store
  
• HP Smart for Windows
  
• Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.
  

Regards,

 

cannot print on network printer HP P1606DN

We can try the following ways to troubleshoot or resolve the issue:

First check the IP address of the printer? If it is consistent with the IP address we pinged?

1. If it is an IP address automatically assigned by the DHCP Server, this IP address may change. If it is not consistent with the IP address we pinged, the IP address of the printer is changed, we need to change the IP address of the network printer.
   
2. If it is consistent with the IP address we pinged. Then we turn off the network printer and ping its IP address, it should be not ping normally. If we can ping its IP address, it means that other devices on the network are using this IP address.Then we need to view the real IP of the network printer.
   
3. All of the above checks, after determining the IP address of the printer, and we can ping this IP address. If we still can't print now, delete the printer on our computer and re-add this network printer according to the printer's instructions.
   

We also need to go to the HP official website to download the printer driver of this model, and then install the network printer.

How to change IP address of printer

Step one:Installing wired network driver

Method 1:

The HP Smart Install driver, only Windows system supports this type of installation.
Check the IP Address on the configuration page. On the computer to install the product, open the Web browser. In the browser's address line, type the IP address of the product.
Click the tag of HP Smart Install, and then click the Download button.Run the downloaded driver and follow the instructions on the screen to complete the installation process.

Method 2:

Use random CD to install driver.Insert the software installation CD into the computer CD driver.If the installation program is not automatically opened, please browse the contents of CD SETUP.EXE and run the file. Set up products and install software according to the instructions on the screen.

Note: ensure that when prompted, select "configure to print through the network".

Step two: configure the network settings

Use the embedded Web server to view or change the configuration settings of IP.
The specific steps are as follows: look at the configuration page and find the address IP. If you use IPv4, then the IP address contains only numbers.The format is: xxx.xxx.xxx.xxx . If you use IPv6, then the IP address is a combination of sixteen character characters and numbers. Its format is similar to: xxxx:: xxxx:xxxx:xxxx:xxxx .
To open the embedded Web server, type product IP address in the Web browser address line. Click Networking or other tabs to get network information. You can change the settings as required.

 

HP DeskJet 9670 printer on Windows 10.

Go to the HP Support Web Site as below...

http://support.hp.com/us-en/document/c01796879

In my case I then needed to go to Step 3 and working through from there - my printer was NOT in the list so I had to select the bottom option 'Add a local printer or network printer with manual settings' and click 'Next', working through their Online
instructions from there. The next screen will probably give you the option to update the list of printer drivers on your PC: go for that BUT note that it may well appear to have stopped working as it took perhaps 10-15 minutes to update! Go and make a cup
of coffee in the interim!

If your printer is on one or other of the HP/Hewlett Packard lists then you should be OK, if not, you will need to ascertain which listed printer is the nearest or recommended substitute one to use. HP should have a list of suggestions if it is not too old,
otherwise try the 9800, which is the one that I have to use for my 9670 (which is A3).

Good luck!