Windows 10: Printer sharing on network

I have a new MFC installed on a network computer but connected via USB. The printer is set up to share and I can connect and print from another desktop on a wired network. However, I can not load the printer utilities and remotely configure the MFC. The error message says the printer is offline. I want to be able to connect to the printer from my desktop and view the status and configuration.
The MFC is a Brother, MFC-J6920DW.
Please, I am a computer user not a techie so use layman's terms.

Thank you.
Tom R.

:)

 

Prrinter off line

What model printer and how is it connected--wired to the win 10 computer or wireless? Is the printer or the computer offline? If the printer is connected to another computer on the network or to the wireless router--Sharing must be set up on the win 10 computer.
The default is no sharing of anything. Network and Sharing Center should be used to change Advanced Sharing options and setup your private network settings. The default Public network needs to be changed to Private with file and printer sharing.

Get more help from the printer manufacturer's support site. That would have instructions for setting up a wireless printer.

 

Can Windows 10 network with a Windows XP Pro machine?

No drivers for windows 10 means you cannot use the printer on the win 10 computer. This is not a network problem. You must have an old printer that needs to be replaced by a wireless all in one. Keep the old printer on the xp computer. You can network
with the xp computer simply by setting your Network & Sharing Center to share files on a Private network but you will not be able to use the xp printer without drivers. You can share files but not the printer.

 

Hi Tom and Welcome.

Why not just connect that printer directly to the network rather than USB to one of the computers? That way it is independent and can be controlled from any computer on the network.

Paul

 

The util will be looking for a usb connection have you checked on makers site they often have a network util for status etc and some even have remote scanning

 

Paul, thanks for resonding.
The way the office is set up there isn't an available network cable and the IT department will not run one or allow an additional router.

 

Samurai. Thanks for the post.
I was online with Brother support and they declined to help saying it was a Windows sharing problem and directed me to Microsoft.

 

Also from my desktop, the MFC is accessed thru another computer that is connected to the MFC via a USB cable. The utility software thinks the printer is offline.