Windows 10: Printer showing series

Hi,I purchased a new laptop. When they added my printer they used the SERIES and not the EXACT model of the printer I have. Does this matter? It seems I'm having issues with things lining up when I print that I didn't have before and I don't know if that could be the issue. or is it because my old laptop was running Windows 10 and now I have Windows 11?Should I uninstall and reinstall the EXACT model OF THE PRINTER?Thank you for your help.

:)

 

win10 sez no drivers for brither hl5040 printer  

To be sure that you followed my suggestion correctly, I will specify some steps:
CP>devices and printers>add a printer>the printer that I want isn't listed>add a local printer with manual settings>define port>Windows update and install

 

Problem with Series 1400 printer on Windows 10

Hi John,



Welcome and thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you.



Let us Follow the below steps and check if it helps.

Printer troubleshooter

• Type “Troubleshooting” in the search box and select the utility from the results
• The Troubleshooting window will now open. From the left menu, select “View All“
• From the list that opens, select “Printer” and a new window will open
• Follow the steps of the troubleshooter and apply the fixes that are given.

Also, see: HP Printers - Windows 10 Upgrade
Guide for HP Printers



Let us know the status, we are glad to assist you further.

 

Epson Printer L120 series no printout problem.

Hi Efren,



Thank you for writing to Microsoft Community Forums.

• What is the version of Windows installed on the computer? To check, please refer to the link:
  
  Which Windows operating system am I running
  
• Do you get any error message/code when you try to print?
  
• Have you installed the latest drivers for the device?
  

Please get back to us with the information requested above, so that we can suggest the appropriate troubleshooting steps.



Meanwhile, I suggest to refer to the following article and see if it helps.

Fix printer connection and printing problems in Windows



As suggested in the article, download and install the latest driver from the link below if you haven’t installed it yet.

Epson L120 drivers



We look forward to hear from you.



Regards,

Peer Samie

Microsoft Community-Moderator