Windows 10: Printer suddenly not printing multiple pages???

I have an HP OfficeJet Pro 6970 Printer that is connected to my PC Windows10 Home and a Dell Laptop Windows 10Pro. About 3 weeks ago I went to print multiple pages of the Sudoku puzzle using my PC and it would not print multiple copies of the same puzzle. I uninstalled the HP and the related programs and then reinstalled everything, BUT NO JOY. The strange thing is I can print multiple pages of the Sudoku puzzle from my Dell Laptop.Can anyone help me to resolve this problem?

:)

 

Problem printing multiple copies

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are unable to print multiple copies using your Brother MFC-LW8900CDW printer, we will look into this for you.



I would suggest you to try steps mentioned in When
printing multiple copies or a multi-page document, only a single copy or page is printed - Windows and see if that helps.



If the issue persists, you can try to restart Print Spooler service. Refer the steps mentioned below:

1. Press Windows key
   + R, to open Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Scroll down, look for Print Spooler, right click on it and select
   Properties.
   
4. Select Automatic from the drop down for
   Startup type.
   
5. Click on Start to start the service and click on
   OK.
   

You may also refer the Brother article
How to print multiple copies or use the collate feature within the Windows printer driver.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Print Failure (not able to print suddenly)

• Yes
• No
• Brother MFC- J430W
• Yes
• Yes

I can print a test page from the devices page "Windows Printer Test Page" but not from any other file or Document as I used to do.

The print page comes up with the correct printer etc but when I press "print" the printer does not have any information in the document queue

• 
  

 

Multiple Icons For My Printer {was: multiple}

Where are these icons? Are they all in Devices and Printers?

How many is multiple?

You have multi-function device. Some of the icons may be for the scanner functionality of your device.

How is the printer connected to your computer? If it is connected by USB, do you often disconnect it and when you re-connect it perhaps use a different USB port?

1. Right-click on one of the icons and select "Printer properties."
2. Select the "Ports" tab
3. What is shown in the "Port" column on the line that is checked and highlighted? You may have to click and drag on the faint vertical line in the header row in order to expand the "Port" column. Do not click on any of the entries.
   
   
   
   
   
4. Select the "General" tab.
5. Click the "Print test page" button.
6. Does a test page print?
   • If a test page does not print and you get an error message, what is the complete text of the error message?
   • Close the "Printer properties" dialog by clicking "Cancel" if it didn't close automatically
7. Right-click on the icon again and select "See what's printing"
   • Is the window empty or is a print job showing?
   • If there is a print job in the window, what is its "Status"?
   • If there is a print job in the window, select the "Printer" menu and then click "Cancel all documents"
     • Did all the print jobs go away?
   • Close the "what's printing" window

Repeat steps 1 - 7 for each icon for your Canon Pixma MG53xx