Windows 10: Printer unable to queue spool

I'm trying myself crazier. I've uninstalled all printers, plugged in my hp 8000 809a let it install it, rebooted but windows can not queue the spool. The HP drivers can easily talk to the printer and print out test pages, I can configure wireless and print from my android phone, I can print wirelessly from my win8.1 laptop but this win10 desktop refuses to spool a print.

Is it really stuck and need to stop the service and reset it even if I have already done 3 or 5 reboots? I am starting to think this is more a registry issue since there are not files in the spool folder....

:)

 

Windows 10 printer queue dissappears

The print spooler's queue location is Windows\System32\spool\PRINTERS according to

this.

 

Problem uninstalling print driver (Windows 10)

Further actions:

I ran the following script to make sure that everything was deleted from print queues

net stop spooler

del %systemroot%\system32\spool\printers\*.shd

del %systemroot%\system32\spool\printers\*.spl

net start spooler

I then ran this script to show hidden devices:

set devmgr_show_nonpresent_devices=1

cd %SystemRoot%\System32

start devmgmt.msc

My printer then showed up and I deleted it, but I am still unable to delete or configure USB001 (Virtual printer port for USB).

So, no resolution as yet.

Gary

 

Hi ZippyDSMlee

Most HP printers for installation, you first install the software and when it tells you to connect printer you do. Seems crazy but that is recommended method. Check your quick start guide. You didn't mention re-installing software, maybe that is required.

Next check your Print Spooler Service in Services. Is it set to start Automatic.

One last thing, shut Windows all the way down by holding shift key down and clicking on Shutdown (not restart). This starts a fresh copy of Windows.


Ken