Windows 10: Printer visible on network but can't connect

Hello, all.
Any help much appreciated: just switched to Win 10. My HP wifi-connected printer shows up as a device on my network, but the printer connect wizard can't find it. Have reconnected printer a few times, restarted, etc. Still can't connect. Need to fix this one soon!


:)

 

Network Printer not visible

Since you mentioned that your device is connected to an organization, changing the default printer may only be accessed by the administrator. We suggest that you ask your administrator to give permission to your device, so you'll be able to make the changes.

Should there be anything else, feel free to let us know.

 

Network Printer not visible

After running the troubleshooter it says that it may not be working because it is not the default printer. It attempted to fix the problem but was unable. I am unable to change the default printer manually since it does not show up in my devices and
printers.

 

Did you install the software from the mfg. for the printer?

 

I would double check and reinstall the printers drivers.

 

OK I too have an HP Printer and the way I found to do it is
Uninstall and remove all traces of it from your system.
Then insert the Disc that came with it and let it run
This will install all the software.
It will come up about either connect your printer via cable or WI-FI
Let it do its job
Once done you should be able to go to Apps and find it there
Then go to Settings
Devices
You should find it entered there
To test that it works ok
Go to the 3 dots top right hand corner
Click on it
Scroll down to Print
Once you click that it should open up your printer
Also once it has installed a test page should show up
Let us know how you get on

 

Well I had done all of the suggested steps but in wrong order. I updated router firmware, but still couldn't see printer. When I then reinstalled the new driver I had downloaded, it located the printer and all is now running fine. How complex this can get!

 

The router Firmware has nothing to do with this. The driver could have been the issue, it may have not been the issue.

Some security software can also cause you to not see network devices if the software is not properly setup.

 

Could be, but I installed the driver first and nothing happened. After updating router firmware, reinstalling driver caused the printer to appear.

 

It is possible the update to the router flushed the IP Tables and any old MAC to IP stuff. At least it is working for now. Make sure that you go into system in the control Panel and turn off allowing Windows to update drivers.

 

Thanks.