Windows 10: Printer will not connect to wifi network.

The printer was working fine until one day a WiFi Thermostat was installed. Since that day, if I attempt to get the printer to connect, it

disconnects the computer's WiFi and the printer connects and prints with the apps. If I re-enable the computer WiFi, the printer goes offline.


On the Internet Access popup (from the task bar), the printer is listed with the word "Open" and a warning about "People might be able to see data sent over this network".


It seems like a setup error but none of the troubleshooters are any help and neither is the printer setup options. Can you offer any suggestions?


regards,

andrew

:)

 

Printer visible on network but can't connect

Well I had done all of the suggested steps but in wrong order. I updated router firmware, but still couldn't see printer. When I then reinstalled the new driver I had downloaded, it located the printer and all is now running fine. How complex this can get!

 

Unable to print to a network printer when connected to both wireless and wired networks

Hi Eileen,

• As far as i'm aware nothing has changed
• i have only tried to send test pages to the network printer so im assuming so yes
• wireless printer works fine when connected to both networks. However the wifi doesn't connect auto when an Ethernet connection is established this has to be manually connected.

I have tried the following:

• updated the print driver
• changed the network port it was plugged into
• ran windows updates
• configured with a static
• changed the wifi and Ethernet priority

I will run through the trouble shoot steps as suggest and come back to you.

FYI - he has a number of extenders dotted around, a collegue mentioned it could be a subnet issue?

thanks, Ben

 

Connecting computer with no internet connection to network printer


@dk1971

1. Open Admin command and type: ipconfig
   
   
   
2. Win+X->Control Panel->Netwok and Sharing Center
   Follow the screen shot. This should disable internet access from this PC but allows access to local device(s)
   NOTE: Use the IP & Subnet Mask from step 1. Leave Default gateway & DNS Server blank