Windows 10: Printer will not print after the Windows 10 Update

My printer was working fine until the Microsoft update was downloaded. After, I send a document to the printer it returns an error.

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

HP6520 printer unable to print on Windows 10

Hi Ray,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you facing issues with printing do let us know the following:

• What exactly happens when you try to print the content?
• Is this printer works fine when connected to different computer?
• How have you connected the printer to your device?

This issue might have occurred due to corrupted or outdated printer drivers after upgrading to Windows 10.

I suggest you to try the below and check.

Step 1: Run printer troubleshooter from the below link:

Fix printer problems

Step 2: I suggest you to remove and update the drivers for the printer and check if it helps.

To remove printer driver from Device manager:

• Press Windows + R keys from the keyboard to open
  Run command.
• Type devmgmt.msc in
  Run window to open Device Manager window.
• Under Print queues, right click on the printer and
  uninstall.

To install the printer driver refer to: HP Photosmart 6520 e-All-in-One Printer

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.