Windows 10: Printers offline after Printer Spooler service restarted

hi, i have a windows 7, the os version is 6.1.7601 Service Pack 1 Build 7601. I have a cups server that shares multiple printers to my windows 7. I create printers on windows 7 with command like this : rundll32 printui.dll,PrintUIEntry /if /b HP-Test-Printer /r "http://192.168.123.18:631/printers/HP-Test-Printer" /m "HP Universal Printing PS"when printers are created, all printers are online, but if restart Print Spooler service, all printers are offline.did i do something wrong ? Thanks much!

:)

 

Networked Printer showing "Offline"

Hey guys,

I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

So far I've tried the below.

- Classic on/off.
- Removing from server and re-adding.
- Ensuring that under port configuration SNMP Status is disabled.
- Assigning to different IP.
- Restarting Print Spooler.

I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

Any suggestions?

 

Printer Spooler Service will not start

Hi,

Thank you for posting your query in Microsoft Community.

Please follow the methods given below to resolve this issue:

Method 1:

Delete the pending files in printer folder and check:

• Press Windows key + R and type services.msc in the search field and press enter.
• In the Services listed stop the Print Spooler service.
  
• In Windows Explorer, navigate to the folder below, and open the PRINTERS.

C:\Windows\system32\spool\PRINTERS

• Click on Continue or Yes (if prompted by UAC) to approve opening the PRINTERS folder.
• Delete all files in the PRINTERS folder until it is empty, and then close Windows Explorer. Note: DO NOT DELETE the PRINTERS folder itself. Only delete its contents.
  
  Open Services, and start the Print Spooler service.

Method 2:

Let's start the all the dependencies service for the printer spooler service. Follow the steps provided.

• Press Windows key + R and type services.msc in the search field and press ENTER.
• Scroll down toPrint spooler.
• Right click and click properties, click the tab “Dependencies”
• Note all of the dependent services listed, and then close thePrint Spooler Properties window.

If any of the dependent services are missing or cannot be started, try uninstalling all installed printer drivers and then reinstalling them.

Method 3:

If the issue still persists, I would suggest you to install the latest driver for the printers from the manufacturer website and check if it helps. You can also refer to the article mentioned below if the issue persists.

Fix printer problems

Fix printer connection and printing problems in Windows - Microsoft Support

Method 4:

You may also try to temporarily disable security software from the computer and try to print. If you are able to print, you may contact the security software Manufacturer and check if you need to change any settings

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have
to temporarily disable it to install other software, you should re-enable it as soon as you're done.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

 

Printer Spooler service renamed to just Spooler service

We have a Windows 10 computer that is unable to print as the Print Spooler service is not running and will not start. When I look in Services, I see that the Printer Spooler service is renamed to just Spooler service.

Any suggestions on how this could have happened? Is there an update that caused this issue?