Windows 10: printing failure

My HP laptop no longer prints to either of my network printers or Adobe pdf printer, although my other computers print OK.

error messages:

Notepad says A StartDocPrinter call was not issued

MS Word just says there's a problem with the printer setup

Adobe Acrobat says no pages were selected to print

Removing and reinstalling printers, and changing default printers, does not help


I am at a loss. Any ideas?


Thanks, Greg

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

• Remove the printer device.
• Add a Printer
• The printer that I want isn’t listed
• Select a shared printer by name
• Browse
• Select the displayed Machine 1.
• Select the displayed Printer.
• Next
• Failure “Connect to Printer”.
• Add a printer using a TCP/IP address or Hostname
• Next
• Set Hostname to Machine 2, and set port name.
• Detecting TCP/IP Port
• Additional Port information required.
• Device Type – Standard, Brother Port Server
• Next
• Detecting the Driver Model
• Install The Print Driver
• Select Brother and Brother HL-5040
• Next
• Replace the Current Driver
• Printer Name (setting it to HL-5040)
• Next
• Do not share this printer
• Next
• You’ve successfully added “HL-5040”
• Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Print Failure (not able to print suddenly)

• Yes
• No
• Brother MFC- J430W
• Yes
• Yes

I can print a test page from the devices page "Windows Printer Test Page" but not from any other file or Document as I used to do.

The print page comes up with the correct printer etc but when I press "print" the printer does not have any information in the document queue

• 
  

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.