Windows 10: printing is not working on my desktop

My printer prints test page when I try it, however when I print using office apps, it will not work. I updated the driver and still not working. It has a wired connection and I tried to disconnect, turn off the printer and connect it back still the same. I need help on this

:)

 

How to print a page of my desktop

Hi,

Welcome to Microsoft Community.

I understand your inconvenience. We will assist with it.

To take a print of your desktop, I suggest you to follow the steps provided below.

• 
  Go to desktop.
  
• 
  Press Print Screen key from your keyboard.
  
• 
  Open Paint application.
  
• 
  Press Ctrl + V key.
  
• 
  If the printer is connected, press Ctrl + P.
  
• 
  Select the printer to print the page and click on
  OK button.
  

Hope this information is helpful. For any further assistance on Windows, feel free to post your query on Microsoft Community Forum.

Thank you.

 

No color management in print dialogue box

Why is the critical step of removing all old printer drivers (Step 5) in the Printui dialogue the same as Step 6 right clicking the printer in Devices and Printers to delete it and restart PC?

After you install the printer software in Print 8 you did a lot of other things with a Desktop app that are not in the list and unneeded. Why were these necessary instead of just selecting a .pdf document to print and trying it?

The reason I ask is that I've suggested these steps countless times and they have always worked if only they are followed, not adding a bunch of steps at the end.

I hope this helps.

 

Remote Desktop Print Locally

Hi,

Printer drivers needs to be updated in order for it to function on your work computer. For us to effectively assist you in rectifying the remote desktop printing, we would like to confirm the following information:

• Is this the first time you have tried printing from your work PC?
• Have you recently installed any updates on either of the 2 devices?
• What is the exact error message that you received?
• What steps have you done so far to resolve the issue?

Your response is greatly appreciated.