Windows 10: printing problem after update

after a windows 10 update my laptop will no longer print or email. It is not the printer since I can print from my desktop. I thought it was a QuickBooks problem but they troubleshooted and found no errors. They told me it was a Microsoft problem.

:)

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

PDF Printing Problem With Edge

Hi ,

Thank you for posting your query on Microsoft Community.

In order to assist you better could you please confirm a couple of things:

• How did you try to print?
• What happens when you try to print?
• Did you receive any error message?

Nevertheless, I suggest you to follow the steps below and check if this helps:

• Open the PDF file which you want to print.
• Click on the Ellipses which is at the top right hand corner of the Edge Browser.
• Select Print option and then click ok.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Printing stopped with November upgrade

Hey Prestonpdx,

I would suggest you check if the print spooler is running. Start/Stop print spooler service. Follow the steps below.

• 
  Press Windows key + R, type services.msc
  and press Enter.
  
• 
  From the list, locate Print Spooler service.
  
• 
  Double click on the service and select Stop.
  
• 
  Restart the computer, repeat step 1&2.
  
• 
  Double click on the service and check if the service is started.
  

Get back to us with the updated status, we’ll be glad to assist you.

Thank you.