Windows 10: Printing problem - port in use

Since changing my desktop computer to a laptop, I have been having problems printing to my Canon TS8250 multi-function printer. Several times a day, I receive a message that the printer port is in use when I try to print something. When it occurs, the only way to clear it seems to be to reboot my computer, after which the document prints normally.



I have been on to Canon support and so far, they have been unable to come up with a solution. I tried re-installing the printer drivers as they suggested, but it didn't make any difference. My printer is connected to the network by Wi-Fi, as is my computer. My daughter, who also has a laptop connected to the same network, was able to print without any problems while the port busy message was being displayed on my computer. The signal is very strong to all devices as we are within a few feet at most from the router (my computer is only about a foot away from it).

I'm going to attempt to upload a few screenshots to show what is happening.

Attachment 236435

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

printing problems with windows 10

Hi,

Thank you for responding.

I understand that you have successfully installed the printer and printer is detected on your device.

Do let us know few additional information to assist you better:

• Which type of files/ documents are you trying to print from the printer?
• Are you trying to print from the website? If so, which browser are you using?

As you have connected the printer via USB port, I suggest you to connect the printer to different port and check if it helps.

Also, I suggest you to run Printer troubleshooter from the Microsoft article Fix printer problems
and check if it helps.

Try the above and reply to the post with the required information, we will help you further.