Windows 10: Prints Okay But Won't Scan in newly installed Windows 10

Discus and support Prints Okay But Won't Scan in newly installed Windows 10 in Windows 10 Software and Apps to solve the problem; Using my Brother DCP 7020 I am able to print but I am unable to scan. My printer is shown as compatible with MS10, and it shows up in the "New Scan"... Discussion in 'Windows 10 Software and Apps' started by adinaoverbee, Jul 6, 2018.

  1. Prints Okay But Won't Scan in newly installed Windows 10


    Using my Brother DCP 7020 I am able to print but I am unable to scan. My printer is shown as compatible with MS10, and it shows up in the "New Scan" box. However, when I click "scan" a message comes up that "A problem prevented the document from being scanned...". I can't tell what that problem is. Any idea?

    :)
     
    adinaoverbee, Jul 6, 2018
    #1

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    exodusprime1337, Jul 6, 2018
    #2
  3. tops Win User
    Skype won´t wok in 17063


    Skype Won´t work... games won´t work...

    Making backup and re-format...

    Maybe I Install a Windows 7 again, At least, all of my games run smoothly ...Sadness!!

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    tops, Jul 6, 2018
    #3
  4. Pavan_N Win User

    Prints Okay But Won't Scan in newly installed Windows 10

    I have windows 10 and my printer is HP OFFICEJET PRO 8610. My laptop says it is offline What do I do?

    Hi Donna,

    Thank you for posting in Microsoft Community.

    • Have you installed all pending Windows and driver updates?
    • Did you make any changes to your computer prior to this issue?

    I suggest you to refer the link below and perform the troubleshooting steps suggested.

    http://h30434.www3.hp.com/t5/Scanni...ort-for-Windows-10-won-t-come-up/td-p/5323205


    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks
     
    Pavan_N, Jul 6, 2018
    #4
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Prints Okay But Won't Scan in newly installed Windows 10

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