Windows 10: Problem connecting to centurylink router wifi

problems started after windows 10 upgrade. the system sees the wifi and shows signal strength but says secure, no internet. Wifi trouble shooting says no valid ip configuration. we have checked all settings to make sure we match. have also tried all suggested fixes posted on the other centurylink post

:)

 

950XL Wifi / Router Problem

Since I have purchased my 950XL the wifi connection in my router shuts down, I still have wired connection but all devices connected via wifi lose their connection to router. Apparently others have the same issue as well Windows Phones

Any suggestions is highly appreciated.

UPDATE:

• I have had 15 conversations on Twitter with @LumiaHelp & so far they have suggested general instructions. I will report back if they truly provide a solution.
• This is the model of the modem that gets affected DOCSIS 3.0 Cable Modem | CDA3 | Hitron Americas

UPDATE FEB 6:

• Lumia Help & Microsoft's provided solutions via Twitter (@LumiaHelp) has been useless.
• If anyone has this issue, please kindly complain on Twitter as more voices are needed.
• They are suggesting this is an isolated issue & I keep sending the list of people whom everyday come up with this problem.
• I need help to raise awareness otherwise we won't be noticed.
• My ID on twitter is @LotfiCo if you want to include me in your message.

Update June 6:

• After months of back and forth with Lumia & Microsoft support, the phone works with certain routers and as evidenced by latest replies, it still doesn't work with some select other routers.
• This effort has been useless in a sense that proper attention has not been given to this issue.
• Is having a wifi connection too much too ask on a "smart phone"?
• The support response has been ridiculous at best.

 

Windows 10 Will Not Connect to CenturyLink

After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. My Android, Apple and Linux devices work fine,
both with internet and wireless connections. My portable Windows 10 devices (laptops) connect fine through the internet as well as wireless when using other networks. With all the moving parts, it is difficult to troubleshoot the problem and of course give
technical support a pass because they can make an argument is isn't their problem. I am wondering if this is a systemic issue which others have experienced. Navigating through the Windows 10 network utilities is a challenge. However I can say I am automatically
assigning a DNS and there is an IPV4 DSN address on the status screen but no internet connection. My position at the moment is there is a setting in Windows 10 which is interfering with my CenturyLink router. Any suggestions where to go next?

 

wifi connection problem

Hi,

To better assist you with the WiFi connection issue, please answer the following questions:

• Are your other devices able to connect to the same WiFi connection and working fine?
• Have you tried to restart your WiFi router?
• Which OS build version is currently running to your phone?
• What are the troubleshooting steps that you've tried so far?

Regards.