Windows 10: Problem Ejecting External Drive

I've been using a Seagate 2TB Expansion Drive via USB for quite a while. Recently when I go to eject the drive, I get the following pop up. Before I get scathed, I realize that I don't need to eject it via taskbar icon, but I've been doing it that way for quite a long time. In the last couple months, I've been getting that pop up. What program could possibly be using it? The power light on the Expansion Drive is a solid blue. It blinks when in use. Any ideas? TIA

:)

 

Problems ejecting a portable hard drive.

i have a solution for the problem with ejecting external hard drives this has worked for me on my windows 10 computer.

when typing use lower case letters and leave out the brackets ( ).

i have use capital letters in parts so it is easier for all people to understand.

i will do it in steps.

step 1. try and eject the external hard drive. when the message pops up saying (PROBLEM EJECTING USB MASS STORAGE) do not close it.

step 2. in the search bar type (EVENT VIEWER)

step 3. in (Event viewer) on the left side look for (Windows logs) then click (SYSTEM)

step 4. in (SYSTEM) tab go across to (EVENT ID) look for (EVENT ID 225)
there might be multiple (EVENT ID 225) in that case it will be the top one.

when you click on it. underneath it there will be two options named (GENERAL and DETAILS) select general.

it will tell you what has stopped the external hard drive from ejecting. it will have your device directory and in that it will say something like.

(The application\device\ the name of your external hard drive\program files\ X86\ what ever program is causing to problem).

step 5. when you have found out what program is causing the problem. open
(TASK MANAGER) by holding the
(ctrl+alt+delete)

at the same time. then click
(TASK MANAGER)

step 6. in
(TASK MANGER) go to the
(PROCESSES TAB) scroll down until you get to
(BACK GROUND PROCESSES) when there find the program name that was in
(EVENT VIEWER) click on it and end task.

step 6. close the
(PROBLEM EJECTING USB MASS STORAGE)

that popped up and now try ejecting the external hard drive again if the previous message doesnt pop up again you have fix the problem and the hard drive will eject properly.

step 7. if the problem happens the next time you turn on your computer just remember the program that caused the problem and go to (TASK MANAGER) and end the same task as before. if the problem
happens after then just repeat the step i have laid out and you will be able to find what other program could be the problem.

if when you have tried these steps and you still have a problem chances are it could be a hardware problem with either the external hard drive or the computer its self.

i hope this post will help people out to fix the problem.

please comment if you need further assistance.

thank you.

thomas.

 

Eject options inconsistent between USB stick and USB external drive - Windows 10

Hi,



Before we proceed, I need more information to help you better.

• 
  Have you tried connecting different external drive?
  
• 
  Do you face the same issue with different external drive?
  

As a work around , I suggest you to connect different external drive to your system and check whether will you get the option to Eject from File explorer or not.

And also try connecting same external drive to different system and check if the issue persist.



Reply with necessary information so that can assist you better.

 

how eject external drive

Where is "eject external drive" located and is it really necessary?