Windows 10: Problem extending Surface Laptop 4 to dual-displays.

Hello I am trying to extend the display on my Surface Laptop 4 to two external monitors Lenovo Thinkvision / Dell P2417H.I am using a Port Connect Professional Docking Type C Travel 2 X 4K. I am using HDMI inserted into monitors to DP inserted into dock cables to connect between dock / monitor. The dock connects to my Surface Laptop 4 via USB-C.When 1 monitor is connected, it recognises the input but bugs out my computer for 15 or so seconds before reverting to previous settings. In this time, I cannot click anything on my laptop and the external monitor is blank. After 15 seconds, if I

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Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

Issues with the display of the Surface Pro 4 in Windows 10

Hi,

I realize the inconvenience caused to you regarding the display of the surface pro. I will certainly assist you.

Please answer the below question to assist you better.

Did you make any changes in the Display settings prior to this issue?

I suggest you to uninstall and reinstall the display drivers on the system from the manufacturing website and check if it helps to resolve the issue.

Steps to uninstall the Display Drivers.

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Display driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that
  and then remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and then restart the computer and install the latest driver from the manufacturer website.

I also suggest you to refer the link on How do I fix desktop app display issues? For Surface and check if it helps.

Windows scaling issues for high-DPI devices - Microsoft Support

Hope this helps regarding the display of the surface. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Screensaver slideshow does not display correctly whith dual monitors set to "extend desktop"

Objective: I have dual monitors (as an extended desktop, side by side) and want it to show my own pictures as a screensaver slideshow in Windows 10.

Problem: Only the lower half ot the picture is diplayes in the top half of monitor 1. Monitor 2 is black.

Addtional observations:

• In "Screen Saver Settings" the small mock-up display looks fine, however when i select "Preview" the problem with only half the picture displayed occurs also in the preview.
• The problem does not occur with only one monitor in use
• The problem does not occur with dual monitors set to "Duplicate these displays"

Gratefull for all suggestions to solve the problem

The same picture also work fine as desctop background with different pictures displayed on each monitor.