Windows 10: problem general

my laptop stuck all the time when it comes to opening pdf/word/on key files with a white screen +how do call off the updates when he restarts

:)

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

'Generic PnP monitor' issue

Hello Angelica,

I would suggest you follow steps to update the monitor driver:

Press Windows + X keys

Choose Device manager

Click on Monitors

Right click on ‘Generic PnP monitor’ and click on update driver

Tap on Browse my computer for driver software

Tap on Let me pick from a list of available drivers

Choose ‘Generic PnP monitor’ and tap on Next

When you are done please restart the computer.

 

Windows Generic Bluetooth Adapter

Hi,



It seems that the issue occurs after the Windows Update, we suggest that you download and run the

Windows Update Troubleshooter.

If the issue persists, you can follow these steps to reinstall the Windows Generic Bluetooth Adapter.

• Go to Device Manager.
• Look for the Windows Generic Bluetooth Adapter.
• Right click, then select Uninstall.
• Click
  
  
  to scan for hardware changes.

Let us know the outcome.