Windows 10: Problem getting stereo sound from headphones

Discus and support Problem getting stereo sound from headphones in Windows 10 Drivers and Hardware to solve the problem; I have an HP laptop, and my sound card is (displayed using PCIutils for Windows): Code: Intel Corporation 7 Series / C210 Series[/quote] and I am... Discussion in 'Windows 10 Drivers and Hardware' started by alleluia, Feb 14, 2016.

  1. alleluia Win User

    Problem getting stereo sound from headphones


    I have an HP laptop, and my sound card is (displayed using PCIutils for Windows):

    Code: Intel Corporation 7 Series / C210 Series[/quote] and I am finding difficulties in getting stereo sound from analogical headphones (plugged in with 3.5mm jack). Drivers downloaded from HP or Realtex do not work, drivers supplied by Windows (although they are Realtek drivers as well) sometimes work, I mean: speakers and headphones are shown together at the mixer, and sound from headphones is not stereo. I then go to device manager, audio input and output, and uninstall "Speakers/Headphones". I then reboot with my headphones plugged in, and, after that, the sound is stereo, and (IIRC) the mixer distinguishes between headphones and speakers.

    But then things get broken back soon: one time, the windows updated the sound driver, and no stereo sound again. I uninstalled the device, rebooted, and stereo back. Then I unplugged the headphones, and windows said that no speakers were found: I restarted the audio device, speakers were found again, but stereo broken again *Mad

    I think that debugging this looks tricky but, do you have any ideas?

    Thank you in advance.

    :)
     
    alleluia, Feb 14, 2016
    #1
  2. wetzel97 Win User

    headphone and stereo not working on Windows 10 Dell xps 13 computer

    When I try to play music or listen to some sort of sound, both my headphones and stereo will not play sound. I have gone to the control panel, gotten to sound, and then gone to playback. It does not display any sort of headphones in the playback section.
    But it does display Speakers (even though the speakers do not seem to be working). What can I do to get the headphones to be displayed and present and overall, how can I get sound to play through headphones and stereo option?
     
    wetzel97, Feb 14, 2016
    #2
  3. Nokia 1020 - Black Update - Headphone Jack

    I updated to the Black update and now my headphone jack will not work wtih 3 band headphones (I get sound from only one bud). When I use a 4 band headphone I get stereo. Everything worked fine before the Black update.
     
    bmsjr---01, Feb 14, 2016
    #3
  4. alleluia Win User

    Problem getting stereo sound from headphones

    I think I found a workaround. Go to C: -> Program Files -> Realtek -> Audio -> HDA. Move the mouse over the names of the files until you find, under the File Description, "Realtek HD Audio Manager" (on my computer, the file is RtkNGUI64.exe). Run that file. Under the second tab (I have it in another language, would translate to something like "listening experience" in English), uncheck the option (the option would translate to something like "improve audio" in English).

    This seems to bring back stereo.
     
    alleluia, Feb 14, 2016
    #4
  5. Hello! I had this problem of both channels (in stereo) going to both ears too. Control panel->Sound->Playback->Speakers->Properties->Enhancements....remove all enhancements! This led to true stereo output!
     
    rahul kumar, Apr 5, 2018
    #5
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Problem getting stereo sound from headphones

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