Windows 10: Problem gifting someone Sea of Thieves

Discus and support Problem gifting someone Sea of Thieves in Microsoft Windows 10 Store to solve the problem; I'm trying to gift someone a copy of sea of thieves as a prize for a giveaway I had on a live stream. When I add my credentials and try to finish the... Discussion in 'Microsoft Windows 10 Store' started by KameronWilliams, Dec 1, 2019.

  1. KAMERONWILLIAMS
    KameronWilliams Win User

    Problem gifting someone Sea of Thieves


    I'm trying to gift someone a copy of sea of thieves as a prize for a giveaway I had on a live stream. When I add my credentials and try to finish the purchase it says the following:

    Contact us at Microsoft support
    We’re having trouble processing your payment and we’d like to get it sorted out.
    Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out.
    7f+OXgaLJEyfTS4C.0.0.18.17

    2019/12/01 - 20:03:28 UTC


    How do I fix this?

    :)
     
    KameronWilliams, Dec 1, 2019
    #1
  2. FATFISHTANK
    FatFishTank Win User

    sea of thieves

    Today I downloaded sea of thieves on my windows 10. I opened sea of thieves and it suddenly closed the game after a split second, I tried multiple times but got nothing, any suggestions?
     
    FatFishTank, Dec 1, 2019
    #2
  3. SRIMADHWA_B
    Srimadhwa_B Win User
    Sea of Thieves not available?

    Hi HideTheHorizon,

    Thank you for posting your question in the Microsoft Community Forums.

    Appreciate your efforts to work on this issue.

    I can understand the situation must be difficult for you when the Microsoft Store app doesn't work as it should.

    • Have you signed in to the same account that was used for purchase?

    Suggest you to refer to the following information from this article
    "To find out what regions you can purchase Sea of Thieves in, and what languages are currently supported refer to the useful articles on the Sea of Thieves".

    Sea of Thieves FAQ: Sea of Thieves FAQ | Xbox One & Windows 10

    Troubleshoot problems with Xbox Play Anywhere games:
    Troubleshoot Problems with Xbox Play Anywhere Games

    Hope this helps and let us know how it goes.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Dec 1, 2019
    #3
  4. GENEVIEVE CRI
    Genevieve Cri Win User

    Problem gifting someone Sea of Thieves

    I cannot download Sea of Thieves on PC from microsoft store.

    Hi Christopher,

    Sorry for the delayed response. We identified this issue regards downloading Sea of Thieves from Windows Store App and we still working on it to fix the problem. As a workaround, we suggest following the steps below:

    • Cancel all existing download on the Store app.
    • Start the download of Sea of Thieves once again.
    • As soon as the download starts, immediately restart the computer.
    • After the reboot, do not launch the Store app instead wait for the passive download which you can check in the Action Center. Then it will automatically install by itself and then open the game without any issues.

    For any results, please let us know.
     
    Genevieve Cri, Dec 1, 2019
    #4
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Problem gifting someone Sea of Thieves

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