Windows 10: Problem regarding melicious app

Potentially unwanted app found in Microsoft defender. And I am trying to remove it but it doesn't getting removed.

What to do now ?

:)

 

Update of an app fails due to "licensing problems"

Hello El-Gunsito - everyone.

For the symptoms you are describing, I would suggest the following steps:

• Delete the app from the Phone by tapping and holding on the app and then tapping “delete”.
• Go back to Marketplace and reinstall the app.

If that doesn’t work:

• Turn off the phone, remove the battery for 30 - 60 seconds, replace the battery and restart the phone. Removing the battery may not be absolutely necessary but I don't want to tell you to try it later
• Repeat the first 2 steps above.

Let us know if this works.

Best regards.

 

issue regarding update of apps

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to access applications on your computer after installing KB4540673 update. I’ll certainly assist you with the issue.



However, please let us know:

• Does this issue occur only with Microsoft Store applications or with third party application as well?
  
• Do you receive any error code/message?
  

If you are facing this issue with Microsoft Store applications, you may want to refer the troubleshooting steps mentioned below:



Method 1: Troubleshoot app



I would suggest you to refer the steps mentioned in the article Fix problems
with apps from Microsoft Store and see if that helps.



Note: Resetting the app will reinstall it and revert it to default settings.




Method 2: Re-register app



If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:

1. Press Windows Logo key + X, and select
   Windows PowerShell (Admin).
   
2. Paste the following command and press Enter:
   Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
3. Once the process is complete, restart the computer and check.
   

Method 3: New user account



If re-registering the apps didn’t work, to eliminate the possibilities of account corruption, try creating a new user account and check if the issue persists. Refer the article
Create
a local user or administrator account in Windows 10.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.