Windows 10: problem removing my credit card info from the Microsoft store

I have the same exact problem i would like to remove my debit card info information too and just keeps one sayin the go into the support web page

:)

 

Credit Card Problem

You are old school as you can just as easily activate a credit card online. Of course they'll be security measures in place to make sure you are you *Wink

• Example: Activate your Bank of America credit card online (Bank of America)

And no, you don't "have to go online" to activate.

 

Deleting a credit card

Hi Melonie,

If you are unable to remove the credit cards you've listed under Payments & Billing, try updating your payment method by following the steps indicated on this

link. If that didn't work, kindly retry removing your credit cards after 1-3 days.

Let us know how things goes.

Regards.

 

Unable to remove credit card from Microsoft Account

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while removing Credit Card from your Microsoft account.



​If you’re trying to the remove a payment option that's tied to a Microsoft subscription with recurring billing (such as Xbox Live Gold, Xbox Game Pass, or Office 365), it can't be removed until you change how you pay for the subscription.



I would suggest you to refer the section Troubleshooting problems changing a payment method from the article

Change the payment method or credit card linked to your Microsoft account and see if that helps.



However, if the issue persist, I would suggest you to get in touch with the

Technical Support Team and they will assist you further with the issue.



Regards,

Prakhar Khare

Microsoft Community – Moderator