Windows 10: problem running Roblox on my grandma's old Lenovo

problem running Roblox on my grandma's old Lenovo, it says:"Roblox crashed because of an incompatible software:\\?\HarddiskVolume3\\Windows\System32\Wrusr.dll"

:)

 

Windows 10 Roblox problem

Hi Auras,

There are several reasons as to why you can't play Roblox on your computer. Windows Updates may affect the game not to play if your computer is not updated. To make sure that your Windows 10 is up to date, I suggest that you check for any Windows Update
by using this link as your guide.

In addition, make sure that Roblox is allowed to run on your Chrome by performing the following steps:

• Download Roblox and run its setup file.
• After the game has been installed, try to run it.
• You should get a message box saying “External Protocol Request”. Check
  Remember my choice for all links of this type and click Launch Application.

If the issue persists, I suggest that you use another web browser on your computer to check if that helps.

Do get back to us with the results. We'd be more than willing to provide you additional help.

 

How can I run Roblox on a 32-bit Windows Ideapad?

Your question is not to do with Microsoft.

You should contact Roblox.

https://en.help.roblox.com/hc/en-us...mputer-Hardware-Operating-System-Requirements

• PC/Windows: Roblox will install on 64-bit versions of Windows 7, Windows 8.1, or Windows 10. For Windows 8.1 you will need to run Roblox in Desktop Mode, as Metro Mode (the tiled start-screen) is not currently supported.
  

 

Roblox won't run

Hi WonderWomanDB,



Welcome to Microsoft Community.



The official Roblox information indicates support for 64-bit Windows, but does not explicitly indicate whether 64-bit Windows based on Arm architecture is supported.

• Computer Hardware & Operating System Requirements – Roblox Support
  

[table][tr]Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. [/tr][/table]

There are some limitations when running Arm-based Windows devices.

Windows Arm-based PCs FAQ - Microsoft Support



.

For the second issue of not being able to download Roblox, it is usually related to network factors.

It could be a network anomaly on the device, or it could be an anomaly on the Roblox side of the server.

The content in the following links described the details and steps related to network factors.

• Fix Ethernet connection problems in Windows - Microsoft Support
  
• Change TCP/IP settings - Microsoft Support
  

It is also worth testing in a completely different network environment, such as a hotspot provided by the phone.

If the situation persists and the problem is limited to downloading Roblox, it may be a temporary anomaly in the Roblox servers.

Please wait for a few days or submit the issue to Roblox product team.

If I misunderstand your situation, feel free to correct me and share the information.

Best Regards,



| Microsoft Community Support Specialist