Windows 10: Problem Surface book 2 Intel UHD 620 video card

Discus and support Problem Surface book 2 Intel UHD 620 video card in Windows 10 Drivers and Hardware to solve the problem; Hi, i do have a Surface book 2 , and i do have problem with the video card Intel UHD 620, when i activate this card, my screen after few second stop... Discussion in 'Windows 10 Drivers and Hardware' started by MichelTheoret, Feb 7, 2020.

  1. MICHELTHEORET
    MichelTheoret Win User

    Problem Surface book 2 Intel UHD 620 video card


    Hi, i do have a Surface book 2 , and i do have problem with the video card Intel UHD 620, when i activate this card, my screen after few second stop and freez for 1-2 seconds, then work fine for few second then it happen again, i do have the lastest WIn10 1909 version, but the Install video card vesrion i quit old 2018, this seem to start happening since few week probably after a win10 update can you help me, I do have to desactivate the Intel video card, so the Nvidia is now woring fine, but i need to have the Intel workong fine, if not, then i cannot detach the screedn ,a dalso the camera does not work, since it is controlled by the Intel Video card

    :)
     
    MichelTheoret, Feb 7, 2020
    #1
  2. BIMMERMAN
    Bimmerman Win User

    Surface book nvidia video card vs intel hd graphics

    I have the same problem on my new Surface Book 2 (i7/16GB RAM/512GB HD). It shows both the Intel HD and NVIDIA 1050 video adaptors in Device Manager, but both the attached and external monitors are attached to only the Intel video card. So games won't
    run. How can I force it to use the NVIDIA card instead?
     
    Bimmerman, Feb 7, 2020
    #2
  3. BRINK
    Brink Win User
    New Surface Book 2 Drivers and Firmware Update Nov. 18


    Source: https://support.microsoft.com/en-us/...update-history
     
    Brink, Feb 7, 2020
    #3
  4. _RAHULALAM
    _rahulalam Win User

    Problem Surface book 2 Intel UHD 620 video card

    Intel UHD Graphics 620 not supporting

    I recently bought dell laptop. But when I am enabling intel uhd graphics 620 unable to play videos(specifically youtube) and also unable to wake laptop from sleep. After disabling intel graphics driver in device manager those things are working fine. Any
    idea what's happening. Model - Dell 5370
     
    _rahulalam, Feb 7, 2020
    #4
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Problem Surface book 2 Intel UHD 620 video card

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