Windows 10: Problem updating Store app

Discus and support Problem updating Store app in Windows 10 Software and Apps to solve the problem; There is an update for the Store app that won't install. It seems to complete the 'downloading' phase, and the 'installing' phase seems to run out to... Discussion in 'Windows 10 Software and Apps' started by sgage, May 16, 2016.

  1. sgage Win User

    Problem updating Store app


    There is an update for the Store app that won't install. It seems to complete the 'downloading' phase, and the 'installing' phase seems to run out to near the end and then all of a sudden I get

    "Wait a few minutes and try that again
    The update failed.
    The error code is 0x80073cf3, in case you need it"

    I tried to search it, but only got old and irrelevant Windows 8 responses. Is anyone seeing this issue? Any ideas on a fix/workaround?

    TIA

    :)
     
    sgage, May 16, 2016
    #1

  2. problem using the app store and updating whatsapp

    I'm having trouble opening my app store nor updating apps like whatsapp, I always receive a error code 805a8011. Any help would be greatly welcomed
     
    LinahRamalekane, May 16, 2016
    #2
  3. Joe Men Win User
    problem using the app store and updating whatsapp

    Hello,
    Linah
    .

    Thank you for posting your query to Microsoft Community. We understand that you're having issues launching the Microsoft App Store and updating the WhatsApp app.

    A
    similar thread
    on your concern have the troubleshooting steps required for you to resolve the issue. Please visit

    the thread
    for the solution.

    Hope
    that thread
    helps.

    Feel free to post back if you need further assistance.
     
    Joe Men, May 16, 2016
    #3
  4. Problem updating Store app

    Is this a new store update that came out today? Does store still launch for you despite the failed update - if it does it might be worth waiting it out a few hours as it could be an issue MS end. If it's an older store update then you could try a system restore point to before the failed attempt and then try it again

    i did a quick google but it seems a common error code - sounds like the update relates to redstone / insiders though. Are you on that ring? I don't go in for the stress of beta testing for MS so just stay away from
    insider stuff. I'm not home at the mo so cannot check if I have a store update waiting on the non insider normal Windows to report on whether it installs ok - or is even available as an update

    just speculating that this store update is just not ready for mainstream based on this
     
    Scottyboy99, May 16, 2016
    #4
  5. Just got home, no store update waiting so this must be insider only
     
    Scottyboy99, May 16, 2016
    #5
  6. sgage Win User
    It is Insider only - I originally posted this to the Insiders subforum, but a moderator moved it here.
     
    sgage, May 16, 2016
    #6
  7. Ok cool. I did Google as mentioned and there were a few other reports of that error code so I'm assuming it's on MS end and no issue your side
     
    Scottyboy99, May 16, 2016
    #7
  8. Hottracks Win User

    Problem updating Store app

    I'm having the exact same issue..

    Edit: Could it be that I've changed the default location to a drive other than the OS drive? Can any of you confirm that setting??
     
    Hottracks, May 16, 2016
    #8
  9. sgage Win User
    This is a Insiders-only update that just came out in the last day or two. The store not only launches, but is able to install other apps just fine, so maybe this problem is at the MS end and it will settle down soon enough.

    Yes, I searched for that error code, but it is so common as to be not very helpful.

    Thanks for your reply...


     
    sgage, May 16, 2016
    #9
  10. sgage Win User
    I just read in the News subforum that this is a known issue that everyone is having, so I'll mark it solved here - if any is interest they can follow it in the News section.
     
    sgage, Apr 5, 2018
    #10
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Problem updating Store app

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