Windows 10: Problem When Logging into Microsoft Account Blank Whit Screen

When I try to log into Microsoft live.com I get a white blank screen. I have to go to safe mode to see the login screen. This happens on both Firefox and Edge. It's only a few sites not all. How to find out what's blocking them. I ruled out AV, defender. It seems to be something in Windows?Windows 11 Pro21H2 22000.795

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Problems logging in to account

Hi Suzanne,

Thank you for contacting Microsoft Community. I understand that you have an issue with logging in to Microsoft Account. I will surely help you to fix this issue.

To understand the issue better, let me know what is the complete error message you get while logging in to Microsoft Account?

This issue could have occurred due to incorrect Microsoft Account Settings.

Try the steps listed here:

Method 1:

I suggest you to sign in to your Microsoft Account directly and check if you face any issues.

How do I sign in to my Microsoft account?

http://windows.microsoft.com/en-us/windows-live/sign-in-how

Method 2:

If the issue persists, I suggest you to try the steps in the article which will help you to identify and fix some problems with the
Microsoft Account.

http://windows.microsoft.com/en-us/windows/sign-in-cant

Note: Try the steps which you have not tried before.

To resolve the issue related to Microsoft Office 2016, I suggest you to post the query in Microsoft Office 2016 forums.

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Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Add User Screen Comes Up Blank

I noticed that someone else needs help with this. If you need the User Account screen for something more complicated, then I can't really help you, but, if you want to make a local user account, I did find a solution. If you're an administrator on your computer,
then do the following steps:

• Search "cmd" on your start menu.
• The program that comes up should be Command Prompt. Right click on the program and select "Run as Administrator".
• In the Command Prompt, put the following text in:

• net user "[user account name here]" [optional password here] /add
• Ex. net user "Abigail" 1234 /add will add a user account with the name Abigail and the password 1234

If you want to log in with a Microsoft Account, just make a local user account, log into it, and then log into the Microsoft Account from there (assuming your login screens do work and it's only the add user screen that remains blank). Hope this helps!